MypetsReviews of mypets.gift

Don't deal with this company unless you want the absolutely worst customer service. I ordered an engraved keychain and they spelled the name wrong. I have the order they verified on line and the name was correct, they just screwed up. When error is obviously the companies fault they should fix anything (especially something as simple fix as this should of been). They have refused to send me a corrected item unless I pay for them to ship it to me. I literally have been fighting with them since November. They ultimately offered me an $8 refund, no idea how they came up with that amount, I finally agreed because I was just tired of their BS. Now 2 months later and I still don't even have that refund, I have only been told to be patient.

My cat died and i was naturally very upset. I saw these advertised on facebook. They looked lovely and a fitting tribute to my cat who was a part of my family for 12 years. I ordered a ring and sent a good clear photo. It arrived today after about 2 weeks. I was very upset with the quality. Its a grey blob. Very small and nothing like as advertised. I paid $40 for it and its just not worth it. I really feel they falsely advertise because they know we love our pets and will pay for a gimmick such as this. I feel its a kick in my teeth quite honestly. Its an insult to be selling such poor items. Its an insult to my cats memory. They ought to be ashamed. Please dont use them.

My review is similar to many others. This charm is teensy, smaller than a dime. The ad made the charm look much bigger. Also, the low-quality chain would not fit through the bale. When I asked them about the size (on their FB page), they wanted a lot more money, plus shipping, to make it larger. I ended up having another silversmith on Etsy make a frame for this tiny thing and the end result is pretty nice. However, I really just wanted a bigger charm of my dog and not go through all the hassle. DO NOT BUY ANYTHING FROM THEM! (Just filed a dispute with my card card company. More people should do the same so they don't keep getting away with this shoddy product).

The most ridiculous company ever. I ordered an etched piece of me and my beloved Dog who passed away on Sept 30 2017. I ordered the pendant in Oct. after waiting weeks for the piece, the etching was so light you couldn’t really see what it was. I emailed and sent a photo of it and they agreed to make another one but I would have to pay shipping $15. I went back and forth with them on this,but finally gave in and agreed to the $15. It has been months and no replacement. I emailed a couple of days ago inquiring. Today I received this response Hello, our products are quality assured, you can read our company's policy. About you are not satisfied with our products, I'm feel very sorry. Please send your product’s pictures to us check, if it is our products quality problem, we will give you a satisfactory answer, and look forward to your reply. Really. I already sent the pics months ago and they promised to send a replacement.

This is actually a zero star company! DO NOT ORDER from mypets.gift. Total scam...placed order and received wrong necklace, not picture that I sent in. Long story short, after weeks of trying to get either the correct necklace or refund, they told me I was wrong and they were right and did not send correct necklace or refund my money.

I'd give zero stars if I could. I never received my order (which I placed two months ago) and cannot for the life of me get in contact with anyone. I'm legitimately surprised to learn that anyone has received even a subpar product from them, since I'm becoming convinced the entire business is a scam. DO NOT GIVE THEM YOUR MONEY.

sent me the wrong product. wont send me new one free of charge. say i have to pay for another one. total scam company

VERY BAD DO NOT USE PROTECT YOUR SELF GO SOMEWHERE ELSE. Ordered Dec 9th (which claimed 2 weeks tops) Finally received Jan 30. Very BAD to NO communication Bad service , Once my Pet Printed pillow finally arrived It was wrong , I ordered Double sided Print it was just single sided.( it cost more for both sides) I sent them the invoice which it states BOLDLY Double side. They have just made excuse after excuse. NOT TRUTHFUL COMPANY. Very BAD Business DO NOT USE FOR YOUR OWN SAFETY, HORRIBLE ( 0 Stars if I could )