MypetsReviews of mypets.gift

I received this and the pendent is nice but much smaller than I thought it would be and very thin, more of a charm for a bracelet than a pendent for a necklace, would have been nice if bigger and better quality so I am disappointed in that, also I asked for and payed for the longest chain and only received the 18 inch long chain and it is of VERY poor quality, the charm is not on the chain and you have to pull a link apart off the chain to get the charm on it which any good chain should not be able to do as they are soldered. I will NOT recommend anyone else ordering these from MyPets - Sorry but they are not worth the money they cost - NOT an satisfied customer. (Thumbs Down) Jen Hryniuk NB., Canada

Absolutely the worsted company! It's been over a month since I ordered, nothing!!! But they took the money!! DO NOT ORDER FROM THESE PEOPLE!!

Horrible. I had no clue the seller was from China but I ordered my mom a personalized bracelet of our beloved 19 year old cat who passed away at 19 years old. I ordered this WAY in advance so I knew I would get it for Christmas even though it was coming from China. Fast forward a week before Christmas..I emailed them and a few days before Christmas they said, "It's on it's way." Great. Fast forward after the New Year and I kindly write that since I did not get this Christmas gift before Christmas I no longer need it (my mom lives 1,000 miles from me), can I please get a refund. Two days later, "It's on it's way." Me.."That's nice, but I needed it for Christmas. I ordered it a month and a half before Christmas. It is now 12 days AFTER the New Year. Please refund me my money or I need to dispute this with my bank." That night, their response, "It is on it's way. It's not our fault that Holiday mail is slow. We will not refund you your money. I hope you understand." Ridiculous! Called my bank and disputed the charge. WHY must I pay for an item I didn't get in time after ordering a month and a half before a Holiday?? Let alone an item I NEVER got? Very unprofessional. Do not order from Mypets. Also, when I did buy this item...they charged me an extra few dollars or so then what I paid. I did not like this.

Ordered a charm and it took over a month to arrive, there is no way of communicating with the vendor. The first time I had a reply to a few email addresses listed on PayPal and their website was when the item arrived. Unfortunately it was too late for for me to give it as a gift and I had bought something else. It’s now no good to me and PayPal sided with the vendor. Don’t waste your money if you want an item for a specific date even if the delivery times on the website look achievable. Shocked that Facebook and Paypal are happy to interact with such companies. Lesson learnt.

Horrible, just horrible. Over 45 days later I receive this gift and when received it is not offered as advertised. It is not engraved, it's a holographic image that you can barely see and is the size of a penny, definitely not as advertised and seems like a complete scam. It is delivered from China and the tracking info is not in point at all. I will never buy from this company again and would appreciate a refund for what I perceive as a false advertisement.

They suck. They said 5-15 business days it took over 40 business days and the necklace I ordered looked horrible. Do not buy from them they are hacks

A month and a half later, no product, no response. SCAM!!!

It took way longer then expected and when I contacted someone I'd never get a direct answer. Two months after the order I finally received the key chain and it is far smaller then I expected and is not worth the money that's for sure!! Customer service is a nightmare and product is no good... Save your money, I wish I had!