JK
Mostly Ok
It would be great if PawCo had a messaging service that let you know a few days prior to them getting your order ready. I have had to try different foods for my allergy-prone pup and it would have been great if they had told me ahead of time that they were preparing an order so I didn't get food I wasn't ready for.
Response from PawCoFeb 19, 2024
Hi! We appreciate your feedback. We send an email when your order is processed and before it is shipped, to give you a chance to reach out if you are not ready for the order. You can also make changes to your subscription and your schedule by logging into your customer portal or reaching out to us at [email protected] where we are always happy to assist. Thank you for being a valued part of the PawCo family!