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My Paint by Numbers (mypaintbynumbers.com) has 286 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Ashley M.
Scam! Ordered a bunch of custom pictures for my mother for Christmas and still haven’t received any of them! They don’t even reply through customer service or give any additional information. I told them I will report them to the fraud department and apparently now they will open an investigation.... I’m sure they don’t do anything in regards to paying over $170 USD for my order. Only getting the two non custom and still missing 4 pictures
Sharon
It’s been over 2 months since my order supposedly sent still showing in the first location all contact to the company just gets me a ‘here is a tracking site’ email. Do not order from them. Horrible service.
TheFiery_Mnke
I ordered my item sep/1/2020 and never gotten it I emailed them about a week ago and I haven’t gotten any replies yet this was supposed to be for my girlfriends birthday such a scam
IrpinoMontecalvo
Don't order from this site ! Is a clone and you will loose your money! The contact address has a link to the original site,but the rest is cloned, so you will loose your money if you don't care. Their name is: GZJX Trade co., LTD from China ! getmypaintbynumbers is the "Name "on Internet !
Ron Lewis I.
Same as all the others. Ordered on 11/21/20 and item shows as shipped (ORIGINATING IN CHINA) and at a sorting center in TX since 1/5. My e-mails were ignored, phone calls weren't answered, voicemails never returned, Facebook messages ignored, and was also blocked from leaving comments on Facebook. Got my money back from my bank thankfully but this is a complete scam. AVOID, AVOID, AVOID, AVOID!!!!
Wandering N.
Only a 1 because I can't give 0. I am coming here from what appears to be their sister company Painting Simplified. I ordered on December 10. It is now January 18. Still no order update. When I asked via their Facebook page for a refund, they blocked me. I guess I am going to have my bank reverse the charge if it isn't too late. It seems all of these paint by number companies are the same. There seems to be nowhere to give a review for Painting Simplified. So here I am. Ill see if I can give an update when I have more info.
Mark R.
Do not support this business if you value your privacy!!! I ordered gifts for my wife for Xmas on 12/9. When I didn’t get anything by 12/18, I contacted their customer service. I got a rude response back stating my order was in China, and had not even been picked yet. They provided a tracking number that ultimately showed the order was not even picked until 12/26! I again contacted them and asked for a refund, and was told I had to wait until the product arrived, ship it back to China at my expense, and them maybe they would honor a refund. Total BS. The order finally came on 1/15. This is 2021, how is this acceptable?? But what really gripes my ass, is that since I contacted their customer service, I have been inundated by email spam and phone sales scams. They either sold or gave my personal information to multi marketing companies. Many from foreign companies, mainly in China I believe. I was willing to let the long wait time slide, until the spam started. So as I said, if you value your privacy, abound this company.
Ruth
I agree with all the bad reviews. I ordered a canvas to paint on Dec. 7th. I was quickly charged but have yet to receive the canvas. The tracking number doesn't work & they say there is no record of my order number. Guess I can kiss my money goodbye. I'm glad it wasn't a larger amount.
