My Paint by NumbersReviews of mypaintbynumbers.com

Ordered an item on April 15th. Order #121350. Still have not recieved anything but texts saying it has been shipped. Two texts of that nature. I believe this to be a SCAM! Do NOT waste your money because you won’t recieve anything!. I have contacted the BBB with a claim!

These people are scammers. Bad scammers. No product. Took the money. Tracking numbers that aren’t valid. Going to go to my bank and the BBB. Don’t get sucked in like I did.

I believe this is the exact same company as bestpaintbynumbers.com. My experience is identical to everyone else's. I've been seeing these ads all over Facebook for weeks, and I finally caved and bought a paint by numbers kit. I ordered it April 16th, and I received a shipping confirmation on April 21st. However, it has now been over 2 weeks, and there have been no updates on the package. I sent an email to their customer service line, and they responded with a blanket email saying I would "be able to receive [my] shipment confirmation as well as [my] new tracking number and details through [my] email soon." What? I have no idea where my package is, but I sure don't have it.

Ordered two paint by numbers on 4/18 and it came with a tracking number from China Post, however the tracking number is not valid and says that the number can't be found is not valid. The location is unknown and not even sure wherever they ordered from has even shipped out the item. I don't recommend ordering through sites like these unless you know where they are ordering it from. Most likely Alieexpress. Order from more reputable sites if you're able to or go to your local craft store instead. I will be requesting a refund from my banking institution.

Update to my first review. 37 days and still nothing. Hasn't even shipped according to the tracking number. These people are scammers and just taking money. Contacted them over and over only get canned generic replies. I filed with paypal to get my money back, I would suggest you do as well when experiencing this crap. Will file a complaint with BBB so people can find out what they are dealing with. The reviews on their site are only reviews that they "Approve" and you can guess what category mine fell into? Hope my $50 was worth it. You got me this time, but I wlll do what I can to let people know what they are dealing with.

Ordered two paintings in mid January. Got one quick enough by early February, the other one has been a disaster. It is now May and I still have not received it! I emailed early march inquiring about the second painting as the tracking number had no information for it. AMY said she would look into it for me. Then nothing. For weeks! Email in again, this time asking for a refund, because it's been THREE MONTHS since my order was placed. AMY responds they will ship out a replacement. I email back immediately saying I don't want a replacement, I want a refund. NO RESPONSE FOR OVER A WEEK. Decide to escalate through PayPal and WALTER replies saying it's been shipped, but due to COVID there are delays and posts a tracking number. The item hasn't moved in over a month and when I started I didn't ask for a replacement, i just wanted a refund, am told i have to wait until the item arrives to send back for a refund. IT IS COMING UP ON FOUR MONTHS SINCE I ORDERED!!!! DO NOT ORDER FROM THESE PEOPLE!!!!

Wish I was able to give 0 stars. Company is a scam! Wish I’d looked on here before ordering. My bank are now disputing this for me. They don’t reply to emails! Tracking number isn’t even valid! DO NOT USE

I've had similar experiences with similar companies. Like many, it cost me but I did learn, albeit the hard way. The lesson learned is, never order from any site unless you know where the product is physically located or the site the vendor is using is a site like Amazon, Ebay and others. At least with these sites, the customer has some backup in that they will usually advocate in your behalf by stepping in, investigating and often refunding your money. If you've found that you've unknowingly purchased from a China-based company or a state-side rookie who is dropshipping out of another country, and you're getting the runaround about your shipment, you have almost no options except to post your experience in every legitimate customer review blog site and even FaceBook. Since these companies are outside the US, there is little else to be done except pass the word. It might very well help another buyer and even make it more difficult for these negligent, slipshop "businesses" from continuing. It sucks, but caveat emptor (buyer beware) seems to be ever more our online shopping mantra. Take care, good luck, and most of all (considering current global issues) stay healthy and well.