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My Paint by Numbers (mypaintbynumbers.com) has 286 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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C
Terrible. I understand there were COVID delays, but seriously. I ordered paintings at the end of March and didn’t receive but half the shipments til July. That’s FOUR MONTHS not four WEEKS! Still in limbo on the other half of my order. I’ve emailed them with at least 20 exchanges of back and forth, them insisting that the shipment is in transit. Please order from Amazon instead and save yourself the time, money, and headache!!!
Garnett
Ordered in April to the originalpaintbyno. Text them get same recorded message every time. Say will send but never did,I paid for 4 season painting 🤷♀️☹️☹️
Carrieann C.
I ordered in April and received a tracking number that sent me to a website for Men’s Leather Belts and did not provide me with any info about my order. Contacted them several times but only received a canned response and eventually they stopped responding. This is a scam. Do not waiste your time or money.
Aimee L.
If I could give 0 stars I would. Absolute scam! Wish I'd read reviews before spending €55. Ordered March 16th, told it was shipped few days later and, just like other reviews on here, I got fake tracking number for China Post. Sent emails an they got pinged back to me undelivered, when I typed in their email address from website it automatically changed it to a different @ address. Also noticed that when I paid with CC the company name was 'painybynumbers' - clearly a scam. Reported to my CC and then 3 weeks later (August 8th - 4 months late) I received my things. Clearly the threat of CC companies poking their nose around the scam company makes them send out the items, but I bet a lot of people don't claim and they can keep their 'company' alive. Disgraceful.
Lisa F.
I ordered in April. Have not received my item and no one is responding to my many emails. Company should be prosecuted for all these orders and lying to people!!!
Lisa
I placed an order in February and it is now August. Still have not received anything. I have attempted to email the company twice and received the same computer generated response. This company is a joke and a scam!
JoAnn Y.
Do NOT order from this company. If it were possible to give negative stars I would. I ordered on 4/6/2020. There were no "covid" delays or other delays noted on their website or I would not have placed my order. My first inquiry had a response that covid was delaying shipments. OK, it had been a month, but I could understand. But it is now 7/28, and with each inquiry I am told different information (lies about when it shipped, when it was in the country, etc), and their tracking site doesn't work. At least be honest with your customers. If you are unable to deliver, then refund the purchases. I see that I am not the only one who is having this issue.
Priti R.
Same here ...it’s a fake website ,delivery never happen they provided the fake China post tracking no.which shows the product is pending . It’s good way of taking money .I think I will be going to bank to bard their account on permanent basis .
