My Paint by NumbersReviews of mypaintbynumbers.com

I too was affected by this scam. I ordered two paintings back in May and bought a gift certificate for my mom. I never received my paintings and was told I can send them back for a refund once they arrive. How can I send something back that I never received?! As a teacher, I already struggle to make ends meet and was hoping this would be an inexpensive source of entertainment; however, it ended up being costly as I got nothing in return for the $65+ that I spent.

Don’t order from them! I never got my order nor did they respond to any of my emails or calls. It’s a scam :(

Terrible experience with this company and still unresolved for an order placed in April. My products never arrived, I spoke to their customer service via email and requested a refund. They confirmed and passed it on to their ‘manager’ to finalise. Since then I have received no further contact. I have emailed many many times with various versions of “urgent” and “high priority” in the subject to try to get their attention. I have also tried to reach out to their Facebook messenger service (where you can see messages are being read and ignored) and also left a negative review on their site. Nothing. Don’t order from them, your product will never arrive and you won’t receive a refund.

Do Not order from this company. Took 6 months to get 2 canvases I did NOT ORDER. and paint that didn’t go with the dog painting canvases THAT I DID NOT ORDER. 6 months to mail one state away. SCAM

Do not order from this company. They are a scam. I placed an order and after months of not receiving the items asked for a refund. They told me when I receive the items I can send them back and get a refund. Months later the tracking showed the items were sent back to China and never delivered to me. My paint by numbers now refuses to respond to my emails. DO NOT ORDER FROM THEM.

I bought 3 paint by numbers at the beginning of May. After waiting for over 3 months, I contacted Mypaintbynumbers.com and though they responded back to my many emails in a timely manner, I am still waiting with no resolution. It has now been over 5 months. The orders come from China and when I requested a refund I was told they were unable to refund my money because the order had shipped. When I pressed further I was told the paintings were sitting at the distribution center waiting to be shipped...? I thought I had done my research because I read the reviews on their website and it received many 5-star reviews. now I am thinking they are being selective about what reviews are actually published and I am not sure I would trust it (we will see if this review shows up on their website as I wrote it there, also). I have since bought paint by numbers through a different source and not only did I receive my packages, it came with paint brushes included and a simple frame for the same price. My advice would be to do your research and find another source for your paint by numbers. Super huge hassle.

My order came after 5 month,(Beautiful Buddha and Feet in the Sea,) no painting guied , no pitcher and the canvis isn't of good quality .I tried to return them but got no where. If anyone has a guide for them please let me know. BTW/ Masterpiece by Numbers are fantastic!

Worse experience EVER🤬🤬🤬 I made a purchase beginning of May, they took my mo ey with no problem. BUT now its going into October and no product. I wrote 2 e-mails, before I got a e-mail back that simply said your status has been changed to shipped. Here's your tracking number. That was August, and tracking company says no update in over 30 days. Again now going into October, and 5 un answered e-mails down. Oh wait the generated BS, we value you as a customer, blah blah blah. Do to covid 19 there has been a high volume of e-mails. We will get back to you as soon as possible. Again we are now going into October. They need to change their mission statement, cause they don't care about the customer at all. Have no issue taking your money, but thats were it stops.