Ethan N.
Placed 3 orders 1 order came correct 2…
Placed 3 orders 1 order came correct 2 of the 3 arrived missing items or horrible quality control. Gave them time to resolve but never did. Asked for returned item sent it and never heard back.
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myotcstore.com (myotcstore.com) has 1,028 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Ethan N.
Placed 3 orders 1 order came correct 2 of the 3 arrived missing items or horrible quality control. Gave them time to resolve but never did. Asked for returned item sent it and never heard back.
jeff C.
I did not order Another five bottles of Phyllanthus. Please correct this issue. Jeff Constan 14 E 28 street apt 1021 NY NY 10016 Cell 917-922-6346
Response from myotcstore.comDec 13, 2023
Hello, I apologize that you had a negative experience with our business. We would like to get more information on the issue so we can try to resolve this for you. Please reach out to us at [email protected] so we can find a solution.
Hokie M.
Half of my order was missing. I submitted an email for replacement to which there was no reply.
Response from myotcstore.comDec 13, 2023
Hello, , I am so sorry to hear that you were missing items from your order. We would like to try and remedy the situation. Please reach out to us at [email protected] so we can find a solution.
Catherine D.
What went wrong is that I received my package this past Saturday, November 18th and when I opened the box, the perm was every where covering every thing that came in this kit. I am genuinely surprised that who ever prepared to ship my order would have taken the necessary steps of wrapping each item so in case what had happen would be contain. But that was not the case and so if I could go a little lower in my ratings I would.
Response from myotcstore.comDec 5, 2023
Hello, I apologize that you had a negative experience with our business. We would like to get more information on the issue so we can try to resolve this for you. Please reach out to us at [email protected] so we can find a solution.
Laurel N. M.
I only received 1 out of 3 containers
Response from myotcstore.comDec 5, 2023
Hello , I am so sorry to hear that you were missing items in your order. We would like to try and remedy the situation. Please reach out to us at [email protected] so we can find a solution.
Anna
Delivered on my door steps I found stained, crashed, dripping box placed in plastic bag. I emailed for refund, no response for 3 days now. No "fragile" sign on box and inside glass shards soup and I'm out the money
Response from myotcstore.comDec 5, 2023
Hello, Thank you for taking the time to leave such a detailed review about your experience. We were disappointed to hear that you were unhappy with your experience. We would like to take the opportunity to speak with you on how we can remedy this. Please reach out to us at your earliest convenience. [email protected]
Tiara L.
Wrong item given
Response from myotcstore.comDec 5, 2023
Hello, Thank you for taking the time to leave such a detailed review about your experience. We were disappointed to hear that you were unhappy with your experience. We would like to take the opportunity to speak with you on how we can remedy this. Please reach out to us at your earliest convenience. [email protected]
Michael
I wish we had seen these reviews before ordering. We needed to order using our tax exemption but their site didn't work for it even though they had our certificate. We emailed them and Rathan replied, indicating in email that we should order and that they would refund the taxes immediately. We placed 3 orders and never received the refund. We followed up several times. The first couple of times, he indicated that he had forwarded the request to this business department and that we would receive them shortly. Then, he just stopped replying. That's the kind of company they are.
Response from myotcstore.comDec 5, 2023
Hi, Thank you for taking the time to share your experience. We are sorry to hear that your recent experience with us wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. Please feel free to contact us directly at [email protected] so we can discuss your experience further.