Becky T.
No Email Confirmations No Tracking numbers No product delivered
I ordered insulin for my dog, on 2/26. I got no confirmation of my order but they did take the money from my checking account quick enough. I waited two weeks without the insulin showing up but I did get a sales email from them, so I called the number given and asked when I could expect my insulin. I was asked for a order number, which I could not give him, because I never got a confirmation email. So then I was told to call back later in the day at 2pm when he would "be on the computer that lets him look up orders by name". I have never heard of such a thing, but OK. I called back at 2pm and it went straight to a voicemail that said they were closed and to leave a message. If this place is not a scam, it certainly could use an update on their product order look up capabilities and longer hours of operation. I filed a request for refund with PayPal, outcome pending.


