myotcstore.comReviews of myotcstore.com

I never received my order

I ordered 2 bottles of similasan eye drops. I only received 1 bottle and something I did not order. I sent 2 emails to you about it and got no reply. Your phone number is useless

You sent me the wrong order. Waited 11 days and I gotgel corn protectors instead of the cold medicine I ordered

I was billed for 5 boxes of hair color and received only 3 boxes. I will be calling the company to see how they will right this mistake

I don’t received my order complete , I received 1 of 10 pieces

I placed my order 4/21 expecting shipping within 3-4 days as noted on their web site. Note the item I ordered was not listed as back ordered. I contacted the vendor via email 4/26 and 5/1 to inquire about the status and request my order be canceled if they are unable to ship. I also attempted to contact the vendor multiple times via phone. Most phone calls were answered by a machine then disconnected -- the voice mailbox was full, so no message could be left. 5/2 I was finally able to speak with a representative on the phone. He indicated that the product I ordered was not yet in inventory -- so I requested my order be canceled and I receive a full refund. The representative informed me that my order was canceled before the call ended. Unfortunately, I have not received any confirmation that my order was canceled, nor have they issued a refund. Again today, I've been unable to reach the vendor via phone. Same issue, picked up by a machine, no opportunity to leave a message. I have reported my issue to PayPal and requested they help me receive a refund as MyOTCStore.com has not been responsive to me. 5/3. This afternoon I finally connect with an agent on the phone. He confirmed my order was canceled and sent a confirmation email. He informed me a refund will be issued in 3 days.

I ordered 20pkgs of Stayfree ultra thin w/wings feminine pads. I received only 16! Order #195278. I would like to have the remaining 4 pkgs sent to me or I want a refund for them! Please contact me to let me know what is going on! Credit or the Pads! Thank-you, Jayne Hayes

Their answering machine is always full. They are full of excuses about why my order is late. Almost a month now. They do respond, eventually to e-mails but just make more excuses. Do not buy anything from this shoddy business if you want to actually get it.