myotcstore.comReviews of myotcstore.com

I ordered a bottle of Avalon Organics Lavender shampoo and a bottle of Avalon Organics Lavender conditioner. I only received the conditioner. On top of that, when I started my order, a pop-up ad told me I would receive $5 off my order. But I didn’t. A representative whom I emailed about this said he would send me a $50 coupon for my next order, but he never did. I tried calling your customer service phone number, but I got a recording saying no one was available and that the mailbox was full. My order number is 230385. I want my shampoo, please. I also want the $50 coupon that was promised me. James Snedeker Sunderland, MA

I only received one of the three items in my order.

I ordered 25 pieces of EOS I only received 19pieces. Please respond to my email.

This company is a scam. I ordered 4 of the same item but only received 1 and I'm not the only person who has had this experience - a quick Google search shows that many others have too. And it's not incompetence: they actually changed the number of items on the invoice but charged the same shipping costs. You can't cancel or change your order online, they don't answer the phone, and their voicemail box is full. Never again. Buyer beware.

Received the wrong items! Order sheet states clearly what I ordered and should have got! Received totally wrong items! I have emailed you, and wrote another review about what I received! Apparently no one double checked to see if I was getting what I ordered! Very disappointed in your service!

The probiotics were supposed to be delivered in cold pack.They lose their potency. I threw them out. It took 9 days to get here from NJ to Fl Forward as of last week will not return my money.Because I threw them out didn't want them to reselli it.Its not healthy for live culture to not be refrigerated

I placed two different orders on June 18, 2024 ($760.06) and June 22, 2024 ($792.98). Orders were canceled by the site. It's been almost 4 months and I still haven't received a refund. I have sent e-mails many times and I always get the same automatic response. I called on the phone. I received responses such as the system is not working right now or we will send an e-mail. but there is no progress. I have a claim worth $1550 and I'm starting to think I've been scammed.

I only received half of the order. I received 5 sensitive and no terrain I ordered 5 of those as well. Please send asap. I was charged for these.