Nicole W.
Great Customer Support, and the AI Model is Improving
Almost 5 stars! The customer service is top notch, when I report a problem they actually work on a solution and email back to ask if it is resolved for you. That is fantastic. The voice mode integrates with text mode, a huge plus as I need to toggle btwn copying/pasting inputs with my thoughts (that I prefer to speak aloud). The only downsides thus far- often slow thinking time, and trainability is lacking. I even had it write me the prompt for itself, to help itself remember the specific format I need my work reports in. Sometimes (not all the time) even when reminded of the formatting it will go awry. I get my guidelines are highly specific (alphabetize this part, but the next part keep in the order presented, for example), but it just can't seem to keep those instructions straight. I am hopeful I can change this review to 5 stars soon as AI continues to develop itself.
Response from NinjaTech AIMay 13, 2025
Thanks so much, Nicole! to increase the speed of output, you could try our Turbo model (under Ninja Mode menu). As far as trainability and customization - the team is working on that and we hope soon you will confidently update the rating to 5 stars! :D Thanks again for your ongoing communication and support!



