MyMoparParts.comReviews of mymoparparts.com

Ordered a cargo mat for Jeep Cherokee. Ordered wrong size (3/4 size vs full cargo area) ... emailed them 3 times about an exchange and never received reply. Very poor service. Shop elsewhere.

Ordered the part that was in stock. Mr Moparts never shipped item. Several weeks later was told the item was not in stock and it's backordered. Ask for my money back and got no response. Had to get my money back through PayPal over a month later.I delt with Mike at Mr Moparts.

Tucson Mopar Parts charged $171.47 and never sent the parts. After email exchanges, they concluded you had to have a PayPal account in order to get a refund. When I asked for the Visa charge to be credited, no response was sent. Someone, possibly Gaston Lerma, then changed the online order to show it was shipped. This was a year+ after the order. The email exchanges don't lie. They owe $171.47 for an order they never shipped. They should get audited.

Zero communication. Slow shipping. Missed shipping date. Called to check on order status and was on hold for no less than 15 minutes then was told order would arrive next day. Trash service, won't be back!

Tried over a couple of weeks to place an order after website said to contact for part availability. Called several times, no one ever answered. Sent several emails, never got a response. Makes me wonder if they are going out of business. If they are this hard to contact when I'm trying to pay them $600.00, I'd hate to see what they are like if I needed a refund. Taking my business somewhere else.

I ordered a condenser for my 2016 Ram, $365.00. It came in around April 3. I took it to the repair shop. They said the governor (Michigan) has shut down all businesses in the state ( as other states did). so I would have to wait till the state reopened. Not a choice. When they did open they called and said there was a problem with the condenser (2 tubes were bent/creased and they did not want to straighten them because they would probably break or would not function properly. I said ok I will contact them and see about getting a replacement. Moparpats said they would not honor a return because the time frame for returns had closed. I explained about the COVID 19 virus, but they said sorry not our problem! I am out $365.00 because of these crooks. How low can they go. Never deal with these crooks!

This website SUCKS!! No customer service at all, do not waste your time, go to your local auto parts if you can.

I've ordered twice. First time waited for it to arrive and nothing. I called eventually part showed up. They said they would reverse shipping and handling, never happened. A month later I get sent the same thing sent to me. Second order again 3 weeks after ordering I contact them. Asking to have $20 4 day shipping charge reversed. Justin says 4 days doesn't mean it arrives in 4 days. I send a copy of their own shipping policy. I tell him to not email me again to just send the part" you i___t" quit lying and making excuses. I hurt his feelings and he took his marbles home and canceled my order. 😭 Big baby.