customer
Battery
I ordered a battery 1 month ago I don't receive it I tried to contact dem fake number phone
Genuine Chrysler, Dodge, Jeep, Ram OEM Parts and Accessories from MyMoparParts.com, Save on Genuine OEM Chrysler, Dodge, Ram and Jeep Parts and Accessories. If you need assistance please call us at (888) 823-6349.
MyMoparParts.com (mymoparparts.com) has 462 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 92 reviews with 1 star · Clear filters
customer
I ordered a battery 1 month ago I don't receive it I tried to contact dem fake number phone
Bill A.
Cabin Air Filter showed up damaged due to poor poor packing by MyMoparParts.com. Was torn and covered with gas.. I contacted, MyMopar parts on eBAY and then called them directly at (214) 327-9631, their phone number. Representative there was not willing to assist. Kept over talking me and not wanting to refund my $ or send out another filter. AVOID this seller!
Tony W.
Wow select wrong part get hit twice with the return policy buyer must pay to return part shipping prices and a 20% restocking fee last time shopping here.
Consumer
I ordered parts and after about 15 days I sent and email asking where they were, I ordered a few simple parts and missed one part I payed for and the most expensive part was incorrectly labeled I also made made the mistake making a bigger order and now after they took my money no one answers and I do not get any response from them. I seen failing businesses before and this is the same pattern I they follow. I have filed a complaint and for a refund from PayPal it was for a considerable amount. I would never use this company again. Buyer beware!!!!! I give them a zero but you had to check at least one star to leave feedback.
John
So I get the wrong part shipped to me, I call em up and they tell me the picture on their website is out of date and the part they sent me is the the current item. I says I went to you guys because the picture showed exactly what i needed. The lady says its not their fault crystler didn't update their info. The shipping cost they wont refund was as much as the part i bought, on top of thier 15% restocking fee, so i lost out. Im keeping the part i can still use it but its not what i wanted.
Marc
MyMoparParts vin lookup and fitment check said the part I purchased would fit my vehicle. Once the item arrived, I tried to install without success. The item did not fit my vehicle model and MyMoparParts would not admit fault and wouldn’t pay for a return shipping label. Their website states incorrect information and they won’t stand by it. Do not trust these scam artists.
Stuart H.
I have a 2018 Ram 1500 (29000 miles and less than 3 years old)and the my Uconnect screen is going haywire. radio channel changes every few seconds. AC turns on and off and redirect flow from defrost, feet, to body constantly. This is bad enough but to top it off I get to wait another 3 to 5 weeks to get the new one. This is bull. It is well known that this is a major issue yet you cant get the parts to dealing for weeks!!!!!!! awful poor service and you should be ashamed. This is my 4 Ram dating back to 1984 and it will most likely be my last. I know that parts wear out, or can fail prematurely. I can accept that but what is not acceptable is waiting weeks for a part that is a known issue. You SUCK!!
Ryan T.
I will never attempt to do business with them again. I ordered a part and they told me that they couldn’t process my order because my payment was being held by paypal. They were reaching out to me every other day to get a status on the payment clearing. Once my payment cleared, no one will respond to my emails or return phone calls regarding my order. I filed a dispute with paypal 5days ago and they haven’t even responded once to try and fix the situation.