Genuine Chrysler, Dodge, Jeep, Ram OEM Parts and Accessories from MyMoparParts.com, Save on Genuine OEM Chrysler, Dodge, Ram and Jeep Parts and Accessories. If you need assistance please call us at (888) 823-6349.
MyMoparParts.com (mymoparparts.com) has 462 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 92 reviews with 1 star · Clear filters
Mark David S.
Fraudulent advertisement on Amazon for a NEW Chrysler Part Number 52088272AD. Sent me a REMAN unit, Part Number R2088272AI. Sent back. They said they would remove lying Amazon ad. Tried charging for re-stock. Got all money back via credit card and filed fraud report with Texas Attorney General on 29 September 2018.
Tyler
Not a trustworthy company. They sent me a damaged part and when I returned it, they claimed it was me and refused to issue a refund and then threw the part out so that the damage couldn't be reviewed. Seems like a dishonest way of conducting business to me.
gabi A.
very bad suplier sold me item without inform me that forbiden in import without licence from goverment than till i got licence shipping compay ask me to pay extra charge 150 usd and refuce to return item back and my money??????
Paul N.
I attempted to order a part the called me to verify my vin took my money then I get an email saying it was discontinued and they would be sending me a refund how did they not know it was discontinued when they called me? Why did it show in stock? I won’t be shopping with them ever again
Response from MyMoparParts.comMar 8, 2018
I am sorry to hear this. Our website host, revolution parts, powers the vast majority of online OEM websites and they don't have the ability to link into our physical inventory. We have called their competitors and we have not found anyone who can do so. We have discovered a workaround though it requires some coding and a lot of spreadsheets but we hired a data guy to take care of this and soon, we will be one of the only Mopar websites, if not the only one, that has accurate quantities and ETA on our entire website, spanning nearly 300,000 part numbers. Your order was refunded less than 24 hours after you placed it and I'd be happy to provide you a discount or shipping speed upgrade in the future, for your trouble.
Patti C.
The part I ordered was defective and the seller refused a return or a refund. The part was never used. I’ve never gotten an email offering anything. Please revisit your sent box. Thanks.
Response from MyMoparParts.comMar 7, 2018
Thank you for taking my call. We'd never refuse to help our customers, though I now understand that you didn't receive my last email explaining how we could take care of this. I am glad we were able to reach a resolution and please don't hesitate to reach out to me for any reason!
Ruben Z.
i ordered a part You sent a track number showing delivery last dec 26 I ordered part in feb. your representative tells me its buyers remorse. it is shipping dept error ! ebay knows and I have opened a case. I no longer need part due to your error. your representative is claiming the track number shows delivery, but prior to delivery it was wrong track no. how am I to track item when you post wrong numbers? then tell me its my fault. I don't want to give you my business after no explanation of your error
Response from MyMoparParts.comMar 7, 2018
Normally I wouldn't post a tracking number publically but since there is no sensitive information, and your address cannot be obtained by anyone from it, here it is: 9400111699000904246511 As you or anyone else who tracks that can see, this doesn't show anything about December, just late February and early March. Your part was shipped in under 24 hours, arrived to you early, undamaged, exactly as described. If this truly said anything about December, all the tracking history is on the website of USPS. We have no way to modify the information on a US Government funded website and our shipping department did not make an error. Whether USPS had a glitch, I don't know but we aren't part of their company and from the first time we ever looked into this at your request, everything looked correct and as it should. Now you have decided to publicly slander us on every review platform you can find when the part itself was on time, and exactly what you ordered, and after we agreed from the start that you could return this. I hope you have a change of heart as we run a good business and reviews like this aren't fair to our team.
Wayland W.
Placed an order with you. it was confirmed. Then you email me wanting to increase the price. Totally wrong. So, I cancelled my order you refunded my money. Then I purchased the same item from another company at a lower cost and received it within two days.
Response from MyMoparParts.comMar 8, 2018
I have looked into this and it appears the issue was due to this being a discontinued, Vintage part and their price did not match what our price sheet told us it was supposed to be. I apologize for that and I wish that had been brought to my attention as I would have gladly absorbed the cost for you. The other dealer likely had old inventory they were trying to liquidate or a loss, and I am glad they were able to take care of you. Thank you for your feedback.
MATEUSZ B.
Everything was going good, I ordered quite few parts form you guys but, one day I received unit bearings that arrived absolutely destroyed. I would attach a photo but it doesn’t look I can.
Response from MyMoparParts.comFeb 28, 2018
I am glad to hear that most of the orders went well and I am truly sorry that the hub and bearings arrived damaged. I see that we provided a prepaid return label and a 100% refund, but I am reaching out to you now to see if there is anything else we can do for you. Thank you for your feedback.