Sherry
I paid $499.97 for a course that I…
I paid $499.97 for a course that I didn't receive access too, I received a call from someone who tried to upsell me to an higher cost program for business credit. No where in the seminar did anyone mention pay $500.00 down and you get billed monthly. The company has this robotic type email system for Customer Service that keeps send me emails talking about I can continue my education if I want to continue to pay. This is my last resort I'm reporting this company to the BBB, and any other Federal Agency because I am sick and tired of all the so call gurus charging outrages prices to get video content nothing to really study and mostly testimonies on the video. They are not providing any real substance and they are charging people thousand of dollars for coaching services, when they should just ask for coaching services upfront.
Response from MyMoneyEDUMar 17, 2023
Hi Sherry! We sincerely apologize for the the inconvenience. We truly value your business with us and there’s nothing we would love to do than to help you get the services you have paid for and be able to achieve your credit goals like other clients have shared in the previous reviews. Regarding the refund, we have responded to your email and provided some options as well but we have not received any response. Follow up email have been sent out too. We have also tried reaching out for a few times to further help you with your concern but we keep getting routed to your voicemail. Please know that we are all here to sort things out for you and check how we can further assist you. Again, we are deeply sorry for any inconvenience this may have caused you. We all hope to hear from you soon! -MyMoneyEDU Team