MymedicaloutletReviews of mymedicaloutlet.com

Writing for my mother-in-law. They charge over $200 more for a standard AC power charger. If you buy that, your being ripped off. An AC Power charger is an AC Power charger. There is nothing special for your Oxy Gen power charger required. Don't pay this.

Was reading up on time line for issue of medical cards and said it takes 15 days for this process. We i applied for a medical card 4mts ago and still nothing, Gave them everything, all my personal details, work history, been employed for 48yrs and paid all my tax/ins etc in this time but still nothing, i am awaiting spinal surgery and sent all the necessary paperwork for this to HSE but 17 weeks has passed and still nothing. MAYBE I'M THE WRONG NATIONALITY OR COLOUr

This company is the worst cpap store to order from. *** ordered twice from them and both times I received horrid customer service in the form of misinformation from the staff in the form of unfulfilled requests and flat out lies of what they say they will do. Ive given them 2 chances I will not do it anymore they are blacklisted on my list if cpap stores to order from. I strongly urge anyone reading this review to save yourself the trouble and move along to the next cpap supply store, consider yourself warned. (Below is the information of the associate who lied to me and never got back to me after I emailed the company about it. I was ignored! UNACCEPTABLE! Your business couldnt exist without customer dollars and this is how you treat the hand that feeds you!? Theres plenty of other companies selling the same product. Never again with you!I sent an email asking them to change my cpap mask from large to medium. I sent the email the morning before it shipped. I sent another one in the afternoon as no reply. I get an email at 5 before close their time saying it was done and chatted with someone before that explaining my concerns of the size and it needs to be changed. The rep below said it was done Ive save the emails for this reason. He said - We spoke yesterday in the chat. I got in contact with the shipping department yesterday and was able to notify them of the size change to a medium. Your mask also shipped yesterday and you should see an update to the tracking today. If you have any questions, you can email me at this email.Guess what arrived? And do you think they emailed me back after this? No no they didnt they have all or a sudden lost the ability to communicate. No call, no email after sending a picture and response about what they sent. TRASH COMPANY WITH TRASH CUSTOMER SERVICE!*************************** Sales Associate My Medical Outlet

over nite air means next day service ive had 2 nites of no sleep you owe for anything past 9 pm saturday

If I could give this company a zero, I would. And I wish I would have read the reviews before I trusted them. I initially placed an order for some Westmed Comfort Soft nasal cannulas because of their flexibility. Instead I received Salter Labs cannulas which are very hard and stiff. I contacted the company via email and have as yet to hear from them. When I called and explained my situation, I was told I could return them....at my expense and I would have to pay a 20% restocking fee. Do not order from here unless you want to throw away your money!

I wish I had read the reviews first! I ordered an overpriced power cord March 30th for an April 10th delivery. I needed it to run an oxygeon pump. No updates, delivery date passed and over the next 3 weeks I received three different reponses from cust svc. Finally, they tell me it was on back order. So, they take your order, take your money upfront, never ship and then take over a week to return your money. It is a cashflow game/scam with your money! Never again!

I’ve purchased 2 DeVilbiss oxygen concentrators and both had to repaired after a very short period of use. One was new and needed repair after 18 hrs of use and the other was refurbished and needed repair after 20 hrs of use. Don’t buy the garbage they sell.

Purchased both a stationary oxygen concentrator and a portable oxygen concentrator from these folks. Less than 25 hours on the portable concentrator and it would not work on battery power. Received approval to send back for repairs. Returned item in August of 2022. Made one phone....person was not even slightly concerned. I got the excuse there is a shortage of parts nationwide. Sent several e-mails, half of which were never answered. We're coming up on one year and I have heard nothing about my concentrator. Per the manufacturers website, there is a portal to follow up on repairs. I went thru the portal and was told my item was never received by the manufacturer??? I'm out $2,000. Sad when a company that supplies medical equipment to keep people alive could care less about their customers.