MyMallsReviews of mymalls.com

Response from MyMallsJul 24, 2023

Thank you for your feedback! We apologize for any inconvenience you experienced with the shipping timeline. We understand the importance of timely delivery and are continuously working to improve our processes and communication. We will make sure to provide clearer information about our shipping schedule, and we appreciate your understanding. We hope you will give us another chance. - Mariël from MyMalls

Response from MyMallsJul 24, 2023

Thank you for your kind words! We're delighted to hear that you've had an excellent experience with our service. Providing exceptional service is our mission, and we're committed to meeting and exceeding our customers' expectations. Thank you for being part of our MyMalls family! - Mariël from MyMalls

Response from MyMallsJul 24, 2023

Thank you for your feedback Kate! We're delighted to hear that you find our service easy to use and that packages are shipped quickly. We appreciate your input regarding the delivery service and the challenges you faced in providing directions. We're continuously working to improve our processes and communication, and we will take your feedback into consideration to enhance our delivery experience. Thank you for being part of the MyMalls family! - Mariël from MyMalls

Response from MyMallsJul 24, 2023

Thank you for your feedback! We're thrilled to hear that MyMalls did a great job shipping your items. We apologize for any disappointment you experienced regarding the shipping fees, and we appreciate your understanding after speaking with our agent. Ensuring transparency in our fees and providing clear explanations are priorities for us, and we'll continue to work on improving our communication. We're delighted that you rate your experience an 8.5 out of 10 and are willing to ship again with us. If you have any more packages to ship or any questions, don't hesitate to reach out. We're here to continue providing you with a smooth and satisfactory shipping experience. Thank you for choosing MyMalls, and we look forward to serving you again and providing you with exceptional service! - Mariël from MyMalls

Response from MyMallsSep 1, 2021

Dear Js, Thank you so much for taking the time to leave us a 5 star review - it's much appreciated! We’re glad to hear that you are pleased with our shipping service and our processing speed. we look forward to shipping more packages for you in the future! Happy shipping, Paola - Team MyMalls

Response from MyMallsAug 25, 2021

Dear Ashanti, Thank you for your review. We are happy to hear that you have not encountered any issues until now. If you ever run into an issue, please do not hesitate to contact our friendly support team that will be more than happy to assist you at [email protected]. Happy shipping, Paola - Team MyMalls

Response from MyMallsAug 25, 2021

Dear Nesha, We're so grateful to hear that your first experience lived up to your expectations! Our MyMalls Team works hard on delivering the best customer experience and this type of review encourages us to work even harder. We look forward to shipping many more packages for you in the future! Happy shipping, Paola - Team MyMalls

Response from MyMallsAug 25, 2021

Dear Le, Thank you for your feedback, We really appreciate it. Our processing time usually is very fast and we would like to apologize if you have not experience it this way. We will take this into consideration for future purposes and We look forward to shipping more of your packages in the future! Happy Shipping, Paola-Team MyMalls