MyMallsReviews of mymalls.com

Response from MyMallsFeb 1, 2021

Dear Bella, Thank you for your review. We're glad that you're enjoying our fast and hassle free shipping service. We're sorry to hear that you weren't satisfied with the return of your prohibited items and we will take this into consideration for future purposes. We look forward to shipping more packages for you in the future! Happy Shipping, Paola - TeamMymalls

Response from MyMallsJan 6, 2021

Dear Antonia, Thank you so much for taking the time to leave us a review. We're looking forward to hear about your experience using our service! Happy shipping, Joshua - Team MyMalls

Response from MyMallsDec 20, 2020

Dear Dee, Thank you so much for taking the time to leave us a review. We're sorry to hear that your experience didn't quite meet your expectations. We would like the opportunity to investigate your feedback further. Could you please contact us at [email protected], so we can see where we went wrong? We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Again, thank you for your feedback! Happy shipping, Joshua - Team MyMalls

Response from MyMallsDec 15, 2020

Dear Larry, We are incredibly grateful that you took the time out to leave us a review. We're sorry to hear that you are experiencing issues with uploading your invoice. We would like the opportunity to investigate your feedback further. Could you please contact us at [email protected] and explain the issue that you experienced? We want to keep improving and with this information we can keep working on future developments. We look forward to shipping many more packages for you in the future! Happy shipping, Joshua - Team MyMalls

Response from MyMallsSep 23, 2020

Hi JJ, Thank you for your review! Our aim is to provide speedy hassle free shipping experience and we are happy to see that you appreciate that, and are experiencing it in that manner!😀 We are sad to hear about the delays in Cayman, we are doing everything in our power to work with your local customs office to release the packages as fast as possible. Happy shipping, Raiza

Response from MyMallsAug 27, 2020

Hi Annye, Thank you for your review and your feedback, we really appreciate it! We are very sorry to hear that you have had trouble with your invoices. We have recently upgraded our preregistration service to avoid any hassle you might have experienced with this. We are glad that you are enjoying our consolidation service and we look forward to shipping more of your packages. Happy Shipping, Raiza

Response from MyMallsAug 24, 2020

Hi Jorge, Thank you for taking the time to review our service. We are happy to hear that you like our platform!🙂 It saddens us to read that you experienced delays due to customs clearing purposes, should this be the case again don't hesitate to contact our customer service team who will gladly investigate the issue and try everything in their power to get your packages released as soon as possible. We have recently updated our preregistration service to make it more user friendly and to avoid that you have to upload the invoices multiple times if they are correct. We look forward to shipping more of your packages in the future, and like you mentioned our consolidation service is sure to save you a lot on shipping cost😀 Happy shipping, Raiza

Response from MyMallsJun 26, 2020

Hi Marline, Thank you for your review. We are happy to see that you enjoy our service. Happy Shipping, Raiza