Susan S.
I had purchased a bracelet that…
I had purchased a bracelet that unfortunately broke and was subsequently lost! I ended up purchasing another one because I loved it that much and when they found out about it, they offered to send me a second bracelet for free, but I questioned about a necklace instead and they said absolutely! Amazing customer service
Response from MyLove MyTreasureJun 22, 2026
Hi Susan, Thank you for your kinds words, it means a lot to us! ❤️ We're glad we could solve your issue! The new bracelet and necklace are already packed and waiting to be picked up by the carrier. It should land on your doorstep soon! Don't ever hesitate to reach out again by mail to [email protected] if you have questions or concerns, always happy to help!