LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.
LOLA (mylola.com) has 1,100 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
mylola.com
Website
mylola.com
Category
Personal Care
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 31% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company cannot pay to remove reviews or change its score.
The application process is terrible. It doesn’t push the tampon in at all. I was excited to try them because they were organic but this is a waste of money if I have to use my finger to insert it. Smh
Response from LOLAJul 24, 2020
Hi Candice,
Thank you for sharing your feedback with our team. I am incredibly sorry about the recent experience you had with our tampons.
We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have.
Again, my sincere apologies for this negative experience! I can assure you that our product team takes product complaints very seriously and is constantly working to make sure our customers have the highest quality products possible.
With this in mind if you haven't already, please reach out to us over email and we'll be more than happy to assist!
Best,
Raven
LOLA Customer Team
KM
Kathrine M.
Applicator is not long enough!
Applicator is not long enough so I can’t even get it inside me I literally had to pull it out of the applicator and then put it inside me for it to even work I am very upset with wasting my money with this crappy product.
Response from LOLAJul 24, 2020
Hi Kathrine,
Thank you for sharing your thoughtful and candid feedback. I am incredibly sorry about your experience you had with our tampons.
While your experience is not typical, it is completely unacceptable. We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have.
Again, my sincere apologies for this negative experience! I can assure you that our product team takes product complaints very seriously and is constantly working to make sure our customers have the highest quality products possible.
Thank you so much for reaching out and sharing your experience with us. Please reach out to us over email and we'll be more than happy to assist. We look forward to hearing from you soon!
Best,
Raven
LOLA Customer Team
SR
Samantha R.
Don’t trust the advertising— SO DISAPPOINTING!!
If I could rate this product zero stars I would. I have never been more disappointed in a feminine product ever. I have always wanted to try Lola because of it’s supposedly natural ingredients and also because of how it’s all organic material and it being cotton, etc. When I saw that Walmart carried Lola I was so excited and bought a box of tampons and pads, which wasn’t cheap, but bought them anyway because I’ve been wanting to try the brand for so long. First time I used the tampon, I can already tell I wasn’t going to like it. The applicator sucks. It doesn’t even help push the tampon in all the way before it falling apart. I tried it two more times after that to see if maybe I was just doing it wrong, but nope. Total fail for the tampon so I stopped using it. When I tried using the pads, as soon as I opened one I was immediately disgusted. I found like black spots of like dirt? And I also found a hair? Of the box of six pads, I opened all of them and every single one of them had something on it. There isn’t supposed to be anything on them!!! How are we supposed to wear them when they seem dirty?! How do they go through and pass inspection before distribution? It’s just so unacceptable. We’re supposed to feel good with products we know are safe to use but after this I not using Lola products again. I am just so appalled and disappointed in these products and from what I can see I’m not the only one who’s had problems. I’ll be going back to using Always brand. At least their products are clean and easy to use.
Response from LOLAJul 17, 2020
Hi Samantha,
Thank you so much for sharing your feedback with us. I so apologize for your experience with our new Pads!
I totally understand your concern here, but rest assured, those tiny black flecks on our Pads are harmless. We now use a proprietary blend of 100% organic cotton, which combines two types of cotton fibers.
The new fibers are cleaned using an innovative, air-based technique. This allows us to preserve the natural oil barrier of the cotton, which is nature’s way of wicking away moisture — and our way of keeping you comfortable and dry.
Those tiny black flecks are the cotton fiber particles, which may remain visible after this new cleaning process. We like to think of it as the natural beauty of our cotton shining through.
That said, we really appreciate you taking the time to alert us of this issue you had, and we look forward to receiving any additional feedback you may have.
Again, my sincere apologies for this negative experience. As a customer-first business, we really take it to heart.
Best,
Raven
LOLA Customer Team
RR
Rebeca R.
DO NOT BUY
This pads are terrible for the summer. If you sweat, they literally get soggy. They are itchy and uncomfortable and you can feel them with every step. I thought that for the price the would be amazing and mount to the same standards as “L.” Pads from target but they are horrible. Do not buy. Incredibly expensive for such poor pitiful quality.
Response from LOLAJul 17, 2020
Hi Rebecca,
Thank you for sharing this with us. I am sorry to hear about the recent experience you had with our pads. While your experience is not typical, please know it is completely unacceptable!
We really appreciate you taking the time to alert us of this issue you had, and we look forward to receiving any additional feedback you may have.
Again, my sincere apologies for this negative experience. As a customer-first business, we really take it to heart.
At LOLA we take all product complaints incredibly seriously and would love to make this right for you. With this in mind, please reach out to us over email and we'll be more than happy to assist!
Best,
Raven
LOLA Customer Team
JM
jmlo
avoid
I’m reading other reviews about how the compact applicator insert (plunger) tends to fall out of the outer type when you pull it out, ive also experienced that.
I also don’t like that when you seem to push it all the way up it’s not all the way in and then you kind pull the tampon down as your trying to remove the applicator. i noticed fibers on the pointy parts which scares me because i don’t want cotton fibers left in my sensitive areas, wanted to like it but all around terrifying product.
Response from LOLAJul 17, 2020
Hi there,
Thank you for sharing your candid feedback. I am incredibly sorry about the recent experience you had with our compact plastic applicator tampons!
We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. As a customer-first business, we really take it to heart.
At LOLA we take all product complaints incredibly seriously and would love to make this right for you. With this in mind, please reach out to us over email and we'll be more than happy to assist!
Best,
Raven
LOLA Customer Team
MO
Monica
Difficult to use
These tampons were pretty difficult to insert. I tried several times and still a no go. I should have read the reviews before I bought them. I’m going to return back to Walmart.
Response from LOLAJul 2, 2020
Hi Monica,
Thank you for sharing your thoughtful feedback. I am incredibly sorry about the recent experience you had with our tampons.
While your experience is not typical, it is completely unacceptable. We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have.
Again, my sincere apologies for this negative experience, and thank you for your feedback. As a customer-first business, we really take it to heart.
Best,
Raven
LOLA Customer Team
A
A
Shipping is too hit or miss
Shipping is too hit or miss. I ordered 21 days in advance of the first day of my cycle. I’m still waiting on the shipment after 23 days. It would be a nice service if shipping was timely. Otherwise you’re just paying for your items to come late and you’ll end up having to go to the store anyways.
Response from LOLAJun 25, 2020
Hi A,
Thanks so much for taking the time to share your feedback.
Our team apologizes for the long wait time you experienced with your most recent order. I can assure you our team is working to resolve these COVID-19 delays as quickly as possible!
I have passed your feedback about our shipping times to our Operations team. We take messages like this extremely seriously and will bring your comments into discussions about shipping times in the future.
We would so appreciate any further insight into this situation, all shipping inquiries seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can.
Thank you again for reaching out, A.
Best,
Raven
LOLA Customer Team
FD
Faye D.
I would rate 0 if it was a choice.worst…
I would rate 0 if it was a choice.worst pads I ever used.
Response from LOLAJun 18, 2020
Hi Faye,
Thank you so much for reaching out and taking the time to share your feedback. I am so sorry to hear that you had a negative experience with our pads!
As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs.
We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can!
Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon.
Best,
Raven
LOLA Customer Team
