Stephanie M.
TSS/Infection risk
**UPDATE** I wanted to quickly update my review after receiving the reply from Lola. Nowhere in my review did I state that there is a difference in risk of TSS based on what the tampon is made out of. I do not believe these tampons carry a higher risk based on the material they are made out of, rather the fact that the tampons fall apart and leave behind pieces of tampon inside your body. Any object, regardless of what it is made out of, left inside a woman's body has the potential to cause bacteria to grow which can then lead to an infection and/or TSS. Since this tampon falls apart more easily than other tampons, the risk for infection and TSS is increased. This is why I have switched to Tampax, because the material the tampon is made from is far less of a concern than having ANY tampon left behind inside the body. **Original Review** I'm confused as to how these tampons are 'better' or 'safer' for me than other tampons. I used Lola tampons for over a year because I wanted to use the safest possible tampon inside my body. As others have stated, the applicators are difficult and often don't work properly however that I could have overlooked. I became much more concerned when I noticed that pieces of the tampons were repeatedly falling apart and becoming stuck inside of me. I would have to do a thorough check every time I changed my tampon. This is extremely concerning as this is could lead to TSS (having an item in your body that builds bacteria leading to infection). I have never experienced this with any other tampon I've used. When it comes to 'safer' my number one concern would be not getting an infection and pieces of tampon being left behind consistently creates a higher risk of this. After doing quite a bit of reading and speaking with doctors/scientists it became clear that the 'organic' label or what is in the tampons is far less of a contributor to illness than the left over pieces of tampon in my body. I have since cancelled my membership and went back to regular Tampax. I hope this issue can be addressed quickly. Marketing an item as 'safer' (strictly based on a natural or organic label), when the item carries a higher risk for left behind material that could lead to an infection, is extremely misleading.
Response from LOLAJun 3, 2019
Hi Stephanie, I'm so sorry about the negative experience you had with our tampons. That's incredibly disappointing to hear. At LOLA, we take all product complaints incredibly seriously. Could you please send us an email at [email protected] so we can make this right for you? Additionally, I wanted to note that there is no evidence that materials that a tampon is made with affect TSS risk. However, risk does increase with heavier absorbency. We recommend following FDA guidelines, never using the same tampon for more than 8 hours, and always using the lightest absorbency necessary. Again, I so apologize for the experience that you had with our tampons. Best, Willa LOLA Customer Team