Tasha
Issues with all their products. Read review for details
This is a review on all of their products that I’ve tried. Tampons, pads, and their wipes. I find them all to be subpar in quality. The tampons shed threads of cotton. Dangerous and TSS could be a result? This needs to be looked into and addressed! Pads are awful. The adhesive doesn’t work well. They end up bunching, resulting in inadequate leak protection and pulling of hairs!! Wipes: dry patchy with dirty-looking brown and black specks that come off of the wipe and onto/into your body. What are these specks? I’ve asked the company and they responded with a vague description of the product and didn’t answer my questions. I’ve tried each product multiple times and had the same results each time. I cannot recommend any of Lola products.
Response from LOLAMar 24, 2020
Hi Tasha, Thank you so much for taking the time to share your feedback. I am so sorry to hear that you had a negative experience with our tampons, pads, and wipes! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. I can assure you I have relayed your message to our Product Team, and I know they will take it to heart. Additionally, after speaking with one of our medical advisors, I have a few follow-up questions for you, specifically with respect to your experience with the tampons. We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon. Best, Audra LOLA Customer Team