Sigmund
Screw them!!!
Not worth the time to give a proper review. Read all other reviews.
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MyLife.com (mylife.com) has 225 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Sigmund
Not worth the time to give a proper review. Read all other reviews.
Phillip A.
Is this company really even trying? I looked up my own name and was blown away by how many inaccurate items appeared. According to their website I'm still married to a person I divorced over 26 years ago and my new spouse of 10 years isn't even mentioned. That's pretty basic, public info, right? My address is still listed at a house I moved out of approximately 5 years ago; and there are relatives listed that I've never heard of, and I'm pretty sure I'm not related to them. When you search for a name the way in which it makes you wait while it builds a status bar "collecting info" is lame. I can't believe there aren't major lawsuits against this company.
EB
I am yet another customer who cancelled before my trial period ended. They continue to bill 29.95 a month, regardless. There is no cancellation option on the web site when I am signed in. They never respond to my emails. Their toll free number merely announces to send an email and then disconnects. UPDATE - as you can see from the reply by mylife.com they didn’t even read my review where I make it clear they ignore emails.
Response from MyLife.comAug 22, 2025
Thank you for your feedback. We’re sorry to hear about your experience. While we’re unable to locate your account based on the information in this review, we’d like to help resolve this for you. Please contact our Customer Care team directly at [email protected]
Dave H.
I can't believe I was stupid enough to sign up for their services. After signing up, I discovered they give you no details, and need more funds. I asked for a refund, and my only response was they set me up to non-renew. I keep sending replies to them at how bad they are and they don't respond. They tell me I have 3 new people that looked me up, and my most recent is February of 2025. What 3 new people. Total lies!!!
Response from MyLife.comAug 21, 2025
We understand how frustrating it can be when a refund is delayed or unclear. Our team aims to process all eligible refunds within 3–5 business days of approval. If you’re still waiting or never received confirmation, please contact [email protected]
umm A.
Charges you even after canceled subscription, someone years ago made an account under my name with a fake photo. My life kept sending emails so I finally did the free trial in hopes to remove photo and false information, after canceled subscription I am repeatedly billed $29.95 a month for a service I don't use and my subscription is canceled. I have no other choice but to cancel my card as the bank nor the company will refund charges that are fraudulent.
Response from MyLife.comAug 21, 2025
Thank you for your feedback. We’re sorry to hear about your experience. While we’re unable to locate your account based on the information in this review, we’d like to help resolve this for you. Please contact our Customer Care team directly at [email protected]
Michelle L.
Disgusting don't waste your money they should pay you for the lies they try make you think is truth. Not a single item on my profile or my immediate family's was accurate. WORST people search I've ever used it needs to be taken down. Maybe someone who can actually do the job do it and maybe that might make a difference. If I printing out a report it wouldn't even hold up as toilet paper!!!!!
Response from MyLife.comAug 21, 2025
Thank you for bringing this to our attention. MyLife aggregates public data from multiple third-party sources, and we understand that inaccuracies can be frustrating. If you are seeing incorrect information or wish to have your profile removed, please reach out to [email protected]
Sandy
If I could rate this company as a -1 star I would. They are scammers and I hope no one has the experience I had. I signed up for a 59.85 trial and then they charged me another 179.00 They have no one you can talk to in person and I emailed and of course the answers do not make any sense.
Response from MyLife.comAug 21, 2025
We’re sorry you feel this way. MyLife offers both free and paid services, and all purchases go through a confirmation and email receipt process. That said, we take billing issues seriously. Please contact us at [email protected]
JD
There's absolutely no way to view your own reputation profile or anyone else's for that matter. When you look up anyone and click on their/your name it forces you to sit through several annoying and unnecessary 30 second timers until it eventually corners you into filling out several fields in an attempt to weasel your personal information out of you. If you try to get them to send you an email with a link to reset your password so you can log in, as soon as you click on it guess where it sends you... back to the endless 30 second timers. You will never view any information on this site, accurate or inaccurate, whether you or anyone else. It's a scam website built on false pretenses in the hopes that they annoy you enough that you either give them your personal info, money or both. Don't recommend.
Response from MyLife.comAug 21, 2025
Thank you for bringing this to our attention. MyLife aggregates public data from multiple third-party sources, and we understand that inaccuracies can be frustrating. If you are seeing incorrect information or wish to have your profile removed, please reach out to [email protected]