My International MoversReviews of myinternationalmovers.com

The rate was realistic to what I was expecting. I liked them best because of the options. They had an affordable method of sharing a freight carrier with another load. It seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. Since it was the most affordable option, that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time.

This was my first international move and when they mentioned that I was to pay it upfront and would not get charged again, I was apprehensive about it. But after some time calling and comparing, I realized this was the norm for international moving. I had tons of questions and answers for all of them. Whole staff was very patient with me and understood why I was so nervous. Everything arrived in British Columbia within the promised dates we were given. It took just over 3 weeks. No damage of any kind and the movers were nice enough to open the fragile boxes to prove to us that nothing was damaged.

I found solidmoving.eu much better than other companies. they are cheap and their customer support is extra ordinary.

This is, without doubt, the best company I've ever dealt with in my whole life. I moved from New York, NY to Melbourne Australia in Sept 2021. I did a lot of my own packing but the guys who came to collect my stuff wrapped my furniture. They did so with GREAT care - nothing got damaged. I had a huge & extremely heavy Rhodes keyboard, a drum set, an electric bass in V heavy roadcase, 2 bookshelves & nothing got damaged. They wrapped everything in thick bubble wrap. (The main guy, Gonzalo, was AMAZING, considerate & especially labeled my musical instruments "Fragile"). I packed my own boxes (56 of them!) & the only breakage was what I wrapped myself, but only a couple of things. The price was very good considering how much stuff I was moving. The best thing about the company was the guy who I was communicating with: Frank. He was always quick to respond (even though I was shamefully slow at times) & he made everything so much easier for me. He got all the paperwork done as quickly as possible & was very thorough with that. He's a total professional & a human, too! He listened patiently while I explained to him all the other things that I was going through in life, trying to move during the pandemic, not being able to land in my own country because all the airports (& other borders) were closed, flying to Turkey instead while I stayed with a friend & waited for my country to open its borders. For a hot minute I thought I might have to move somewhere else (possibly stay in Turkey longterm because I was diagnosed with cancer there & thought I might have to do treatment there) & Frank was extremely understanding of my situation. He patiently hung in there, prepared to do whatever was necessary for my situation, happy to help out however he could. I finally decided to stick with my home country but even there, I had to change the destination address a couple of times. Frank just hung in there & made sure that my shipment went to the right place. The pandemic caused huge problems for the shipping industry so it took quite a few months for my shipment to arrive, but that is not the fault of My International Movers. They did exceptionally well considering the circumstances that they had to juggle. I can't recommend them highly enough! I had so many things to deal with at that time (& each thing was complex) but My International Movers was one of the only things that went "right" / easy in my life. Please use them, you'll be happy you did :)

My International Movers (their international moving division) handled my move from Seattle, WA to Adelaide, Australia. From the beginning, things were difficult to coordinate with the moving specialist. Numerous calls and emails would go un-answered until I would contact other people at the company. Then it took 7.5 months for my belongings to arrive, all the while the company suddenly requiring more money than what was listed in the contract for delivery. Their moving specialist even tried to charge a university credit card that was specifically used to hold the reservation over 7 months prior. Nonetheless, here's where the real problems began: The delivery of my items. Six of the dozen or so major pieces of furniture moved were irreparably damaged. The moving company here in Australia was astounded by the lack of care the company put into packing any of the items, which included an armoire with legs sticking out of any wrapping (two of the legs were severely damaged), a dresser that was wrapped in nothing but thin cardboard and that was split almost the entire length of the dresser, paintings wrapped in nothing but tissue and cardboard, both of which were shattered, a bicycle placed in an otherwise empty cardboard box and that, as a result, had its frame bent, and a lamp placed in a box labeled 'fragile' that received no other protection and was therefore absolutely demolished. Mind you, every item I wrapped and packed in boxes myself arrived fine, including glass figurines and mugs. It was only the poorly packaged furniture items handled by My International Movers themselves that were damaged. The estimated damage, which is all photographed and documented, is ~$10,000 U.S. dollars. The end result has been the company offering me $500, far below the minimum liability insurance for 300 cubic feet of items shipped. It's almost more of an insult to offer me that low amount after what was clearly a result of their negligence. I cannot stress enough: this has been one of the worst business transaction experiences of my life, and the company *still* refuses to acknowledge its wrongdoing. My main goal at this point is to help others steer clear of the mistake I made hiring them to move my belongings.

Overall, I give My International Movers top marks. The only reason I don't give them five stars is that we had a disagreement about the total volume of my shipment (boxes only - no furniture) from England to the US, and I believe I paid too much for the relatively small size of my shipment. But I have accepted their explanation (reluctantly) and have nothing but praise for all other parts of my experience dealing with them. My primary contact, V., was terrific in terms of guiding me through what needed to be done and responding to all my questions and concerns. Communication was top-notch; I always knew the status of my shipment. It was also handled very well: nothing was broken in transit. The men who picked up the shipment in England and those who delivered it in the US were quick, efficient, and courteous. So while it was an expensive shipment, it was worth it for the level and quality of the service I received.

International Van Lines and Eurogroup International Movers Ltd. It was a horrific experience from start to finish. My furniture & all my worldly goods were in a storage 20'x10'x 8'. I chose International Van Lines. Included in the quote was an upright piano which was to be taken up to the 1st floor of my home. Once they had my deposit I could not get hold of anyone at their premises. It was very stressful. I started getting information from different people. They passed me round from person to person. As soon as they picked up my furniture they started adding on more money to the tune of $660. They held my stuff to ransom until they got more money. Then, when it arrived at the U.K. port of London it was taken over by Eurogroup International Movers Ltd. They took me for another £704 before they would release the shipment to be delivered. They did not substantiate any of those charges. I had no proof whatsoever. When my furniture eventually arrived the crew refused to take the piano up to the 1st floor. It is still sitting in my downstairs front room today. I paid for it to be taken to the 1st floor. One of the crew said that if he had known that a piano was to be moved he would not have come to work that day. Charming! Do not be taken in by International Van Lines or Eurogroup International Movers Ltd. They will say anything to syphon more money out of you and not complete the job. The stress nearly killed me.

The initial contact and set up was painless. The moving crew was on time and did the packing professionally with no time wasted. The same applies for the arrival which was nearly a month later just outside of London. The greatest part is they weren't too expensive considering how far I was moving and how much stuff I was bringing with me. I was quoted nearly 5 grand more than what my final total came out to here. Happy I had My International take care of this move and would definitely recommend to others.