Virginia H.
Service and quality
Excellent quick response for assistance and a needed part.Customer service friendly and helpful.I highly recommend.Product received as shown in picture and good quality.

My Green Mattress was founded by Tim Masters. Tim is an experienced businessman, master craftsman, and devoted family man. Tim's daughter, Emily, inspired him to expand his offerings to include all natural mattresses. Shortly after Emily was born, it was apparent that she suffered from eczema and allergies. Tim and his wife, Cindy, took Emily to see the best pediatric dermatologists, but also did their own research and found that all-natural products could help alleviate Emily’s symptoms.Tim realized it was time to offer all-natural mattresses to his customers, and rushed to put one in his daughter’s crib. Emily is now sleeping on a twin-size, all-natural mattress handcrafted by her Dad. She is a happy, healthy little girl that loves to play with her three sisters, Rylee, Madelyn, Megan, and with her brother, Kyle.Tim began working as an apprentice at family-owned, Quality Sleep Shop, that was established in 1968. As an apprentice, Tim mastered the art of mattress making. He eventually bought the business, and has expanded it with the addition of the My Green Mattress division to keep up with the ever changing needs of his customers.
My Green Mattress (mygreenmattress.com) has 742 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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742 approved reviews, newest moderated first
Virginia H.
Excellent quick response for assistance and a needed part.Customer service friendly and helpful.I highly recommend.Product received as shown in picture and good quality.
Eric
This is a really nice and solid bed frame for a great price. Assembly was pretty painless and took a little over an hour to do myself. My son loves it!
Bm
I got 3 mattresses for my family from MyGreenMattress and the King doesn't properly fit the bed frame. The kids are ok with their twin beds but the King is uncomfortable for me. It is smaller than the frame and there is a big gap. I tried 2 toppers (wool and plush) and neither helped. It's my fault for not returning it within the window. I spoke with customer service and they were friendly, offered a different mattress of topper at half off. Ultimately, shelling out an additional $300 (and that's the half off price) for a topper won't work for me. I'll try to sell it and go back to memory foam.
Response from My Green MattressApr 19, 2017
Hi, Bella. We are sorry to hear that you have not been in love with your mattresses. Our 100 Night Risk Free Sleep Trial helps give you, the customer, time to determine if our mattresses are a fit for you and to request a return or exchange. This also allows us to get invaluable feedback from our customers. We hadn't heard from you on any of your issues until a year after your purchase. Unfortunately we can not process a return a year after purchase, however when you called us we did offer you a new mattress at cost as we definitely do not want you sleeping on a mattress you're not comfortable with. We do apologize for the issue with the law label again, and as we explained previously it was a mistake with packaging and had you contacted us earlier with this as well as the other issues you're having we would have most certainly rushed a replacement out to you. If you'd like to take advantage of the offer we extended for a new mattress please do give us a call. Again we are very sorry that you're displeased with the process to date but we hope you understand our position in that we can not process a return for a mattress that you've had for over a year.
Sei C.
After much research into safe healthy mattresses, including loads of useful information from the fantastic folk at Mattress Underground, I placed my order and quickly received a very heavy but remarkably comfortable mattress for a lightweight active sleeper.
Jennifer H.
We recently purchased a Pure Echo mattress from My Green Mattress and have been very happy with it. I wanted a non-toxic mattress but didn't have a large budget and this fit the bill. There was little to no smell upon opening and it unrolled quickly and easily (I still don't know how they roll them up like that!). I will note that the mattress is on the firm side. I like this and my body feels good when I wake up in the morning, but it may be too hard for some people. Overall I am pleased with both the quality and the price.
Response from My Green MattressMar 20, 2017
Thank you for your feedback, Jennifer! If you'd like to view how our mattresses are roll packed please visit our FAQ page on our website under "Shipping" to see a video! https://www.mygreenmattress.com/pages/faqs
EH
Very comfortable. It's great to be able to buy a non-toxic mattress without taking out a loan! Thank you.
Drew B.
After spending weeks researching reviews I am happy with my purchase. Shipping was fast, the website easy to navigate. Set up was quick and the mattress is everything that was described.
Vanessa
After tons of research we decided to buy four of the Pure Echo mattresses. We made the best decision and couldn't be happier. Everyone is sleeping well and I sleep better knowing what is inside our mattress as well as how comfortable it is. We have already recommended it to everyone that has asked about our recent purchase.