MygpReviews of mygp.com

This app forces you to use the home-delivery prescription service. ie you cannot collect from your pharmacy. It purports to have no record of my standing pharmacy choice, and there is no way to reinstate it. The app does appear to give you a choice to have home delivery or collect from pharmacy: but tick buttons are deliberately set up to make the latter choice impossible or very difficult. I certainly could not find a way, and I have probably tried harder than most. Surely this is dishonest? Illegal even. This could result in many local pharmacies closing down, which may be contrary to the wishes of the user.

It’s now impossible to contact my surgery since they started using Mygp. You can only request an appointment during office hrs (handy when you work in a field). When you get home Mygp is closed! And they are closed weekends. My surgery has directed staff away from the phones since using Mygp…… Here’s a clever idea.. why can’t you request an appointment at any time & Mygp just pick up the messages next working day? It’s not that hard. If you’re using the internet you should never be closed. I can email a business at anytime & they can respond next day. Not the case with Mygp. It simply closes! What a joke. Trustpilot should give 0 stars. Just remember, by default you HAVE to get one star…. So that’s half a star for this amazing business

Can someone tell me if there is a text scam doing the rounds asking for all sorts of details and photos to join the mygp site. I sent off photos etc plus all sorts of details only to be told the photos didn't match and I couldn't join. Am now really worried.

What a nonsense, that children who turn 12, are removed from the app automatically, as a dependant. Waste of time and medical resources, to have an appointment with the GP to give their consent to be added back to the adult's account. After that, another form needs to be filled and a proof of ID shown at the practice. They cannot pick up their own medicine from the pharmacy till they are 16, but can be removed from a parent's account at the age of 12. Another nonsense - my daughter who is under the age of 12 was automatically removed from the app.

Utter useless! Downloaded it months ago and it still isn’t working properly. I’m just going to delete it and hope that I can still book appointments via the phone. I’m lucky enough to very rarely needing to see the doctor but I feel sorry for those who are less fortunate. I’m stressed with just trying to book a routine (3 yearly) smear test. Shame on those who signed this useless app off

It never seems to be working.... Always unavailable whenever I try to go on there... Absolutely worthless and pointless. Sick of logging and never being able to even order my prescription.

Absolutely terrible idea!! This really does "robotize" your doctor and put a wall between you and them. Obviously the GPs are making money from this scam, what's happened to picking up a phone and talking to a human being?

This app adds nothing to my life I cannot get from Patient Access or the NHS website. Notifications: Sometimes it sends annoying notifications, like: Your one stop shop for all healthcare... Advertisement: There's a whole section on the home screen dedicated to advertising paid for healthcare services I could Google for myself. Support: It feels like a catch 22 loop when I navigate their "support" section and always end up on a FAQs page pretending to answer all of my questions. Booking appointments: That's impossible with my practice and most practices are the same. So, this so called feature should be removed from its feature list. Again...what's the point of this app?