MygpReviews of mygp.com

The app is dependent on how the surgery (thorndike medical centre) uses it. So works well for repeat prescriptions. Blood test results are ok but don’t give the acceptable parameter readings, so you need a print out. (Patient access does do this). The biggest thing is our surgery doesn’t use it for appointments of ANY kind which basically renders it useless as this is what you need the most.

Tried to book an appointment with my GP practice but it told me that the all the appointments for the day had been used? So to try again tomorrow. If it’s urgent call 999 or go to A&E. Every time I have tried previously I’ve only been successful once. I believe the service is not fit for purpose. It worked a treat 25 years ago when you could phone and get an appointment even if it was a day or two in the future but has gone down hill ever since. Sad.

So I used myGP to order my prescription, got my medication on time a week ago. I have now had to delete myGP from my phone after being bombarded with messages saying my prescription has been delayed, contact my pharmacy, Spoke to my pharmacist who quite candidly told me 'the message wasn't from us or the surgery, stop using the app immediately, order direct from us.' This appears to be a backward step in the use of technology, however, at 78 years old, with a heart condition, I can ill afford mistakes with regard my medication. Back to quill pen technology, app gone, sad really, when it worked it worked brilliantly, now it seems to have got some gremlins in the works who have access to my medical, medication, surgery and pharmacy records, how? I am not expecting a reply as it would appear the people running myGP don't and won't acknowledge there are problems and you can't contact them. If they had the courage to read the bad reviews on here they might learn something to their advantage, ostrich, head, sand, comes to mind. In conclusion, as I left the pharmacy I was approached by 3 other people who had a similar experience and now because they could not contact myGP were deleting the app. Managed eventually to contact myGP, my head is now aching after banging it against the brick wall, which I might add gave me a more satisfactory answer than myGP ever will.

I’ve been trialling the BP app. It is very problematic to use. Very difficult to create the correct facial and light environment so as data capture can begin. I’m not sure how BP is measured from basically a facial scan although it appears to work and return meaningful data. How accurate it is or what margin of error it has I’ve no idea. My few successful scans appear broadly similar to readings I’ve taken with a conventional BP monitor but I’m not convinced this app is reliably accurate.

its actually a good idea.... but the way they do it is lazy and badly done. you turn off all requests when you have had enough and refuse to allow anyone to message? ... but you turn off all new requests at like 7am in the morning making it impossible for any normal person to ever actually request anything, making it totally useless. the system is a good idea though, if you kept the message system open and allowed people to write any message or request even if you have had enough, that would fix your issues... you can pick your few you wanna deal with on that day and all the other requests and messages you can deal with another day or just let come in and deal with them on a patient by patient basis. rather than just turning off the ability to send messages and saying you have had enough for the day... it shouldnt be limited to what you wanna do for the day, it should be your portal of direct communication between you and your patient and you should allow the patient to add any message or request whenever and you just answer it whenever, just allow them to add any message in the meantime, pretty simple and faster to even go through most messages and reply to them all in the message system and not need to phone the patient up, i bet most you can deal with simply by a simple text reply, and a tiny bit of admin work or anything. only the few worst cases would require you to request them come in for check up or phone them up or give them a prescription... you can deal with alot more on this system but you dont do and instead you turn it off near enough right away and refuse to even allow patients to que up enquiries or add anything you might wanna hear about sometime, might not even be on the day, we can accept you wont see the request on the day, if we leave a message we expect you to deal with it whenever, so why use it as a day by day basis rather than a patient by patient basis and a expect to wait until they get to it? .... if i was having a emergency id expect day by day right off response in first day off emergency, you GPs are not emergency.... you are small things, we can accept you cant see to our message on that very first day, just allow us to send that message and then for it to be qued and waiting for days or weeks, we can accept that but you dont allow it and then we cant use your service because its closed by the time anyone wakes up...

Spent 15 mins loading up the app and reading through it with the hope that as advertised I would be able to book appointments on it, only to find that there are no appointments available. Poor show again.

Was happy i had my ticket sorted out with my details showing i had both my jabs and photo as well... Was updated today and photo gone and can't load it again... Sent emails and got same answers as other people who have had same problem but still nothing sorted out.. Pull your fingers out and get this problem sorted....

Having lost four stone I keep track of my weight on a daily basis. When I first entered my weight into MyGP it arbitrarily took off a couple of pounds. Clothing allowance? No option to turn it off? So next time I entered a higher number but MyGP took off a completely different number. I noticed that my target weight had been reset so I entered it again, but the app reset it much higher. My blood pressure is the only number it retains correctly. When I reported the weight logging error the ‘support’ team asked me all kinds of irrelevant questions and refused to take my bug report without the associated irrelevant answers. As I can’t even link the app to my GP to help monitor my weight and hypertension I think MyGP is quite useless. So I’m back to Apple Health which at least logs accurate and consistent data.