MygpReviews of mygp.com

Dreadful that is all I can say

Having recently become members I cannot speak highly enough of the service myself and my partner have received from everyone within My GP from the concierge team, the receptionists right through to the extremely helpful and supportive doctors I feel that having taken the decision to take a proactive approach to our health that we are in very good hands keep up the amazing work

Absolutely shocking. I was told last week that my GP aren't taking any appointments over the phone and you have to book an appointment online. Been trying all week to book an appointment but no appointments available no matter what time of day. I desperately need to see a gp or nurse as my breathing is much worse. I suffer from emphysema I have alpha 1 anytrispsin difficieny. I'm sick of them assuming my emphysema is caused through smoking well it isn't, it's alpha 1 anytrispsin difficieny that's caused it. I'm worried sick as my brother died age 43 with emphysema alpha 1 anytrispsin difficieny. Shocking service. Don't bother with this as it's a complete waste of time !!!

I have no option since the surgery doesn't actually make appointments - either by phone or in person. I was standing in front of the receptionist who told me I needed to go on askmygp the following morning to make an appointment. When I pointed out I was standing there, in the room and couldn't understand why she couldn't make an appointment then and there, her response was "that's not what we do". It begs the question then - what do receptionists do nowadays, because they USED to be able to make appointments. Have they had their access removed by askmygp? I can't see any positive responses to the awful thing! Yet, here we are, forced to use it whether we like it or not. Yesterday, I called to ask about getting a blood test. Was told "go on askmygp tomorrow to request it". Duly did as I was told. Missed the call back (8 hours later) from a GP. They left me a message on askmygp. guess what it said? Call the surgery tomorrow to book a blood test. You really can't make this up, can you?! If this is progress, I'd like to go back to the "good old days". You know the ones, where you could speak to a person, book and appointment and actually get to see a GP. Do they still exist?!

Tried to book an appointment with my GP practice but it told me that the all the appointments for the day had been used? So to try again tomorrow. If it’s urgent call 999 or go to A&E. Every time I have tried previously I’ve only been successful once. I believe the service is not fit for purpose. It worked a treat 25 years ago when you could phone and get an appointment even if it was a day or two in the future but has gone down hill ever since. Sad.

this App was created for the destruction of humanity in the UK now ( GP -NHS ? )they can cheat everyone saying that they did not receive information or there is an error in the system or it is your error and they do not answer clearly, it is useless, not helpful, and the help packages contain everything except what is needed

The questions it asks are appalling. Absolutely terrible. It assumes we have medical skill just to answer the questions. I don't care if it's a man, woman, trans, animal. I JUST WANT ADVICE FROM SOMEONE WHO CAN HELP. Then it keeps logging me out when I just refresh the page. Every question is stupid. It's designed to wind people up so that then they are angry. And so then they insist on calling directly. And so overload the system even more. Worst designed site I've used for a long time. It's like a kid did it.

If I could give it less I would complete waste of time the response time is to long puts other services under pressure ie chemist/ walk in centre! The service is redundant why not just sack the Rottweilers on reception they are rude incompetent unprofessional they only call back anyway after completing the request so why not deal with it in the first place? Makes no sense whatsoever