My Golfing StoreReviews of mygolfingstore.com

I order a range finder which I am very happy with. However, on my charge card I received a$39.00 charge? I called the number and the person answering the phone stated there was a free membership that needed to be canceled in 15 days or an automatic charge. I never saw that when ordering I think it was a deceptive way to force membership to their company. Very disappointing.

Bought a range finder from My Golfing Store online. Good price but in the end I decided to return it. They are “online” only for ordering; any returns involve you hand filling out a form, creating your own mailing label and sending it back. No RMA, no store provided label, no tracking number. So I sent it back via USPS. After several weeks I contacted them and they said someone would get back with me in 24-48 hours. Another week goes by and I called again. I provided them the tracking number USPS provided me but somehow that number was not correct (my fault) but I am 100% sure it went to the right address (the one on the form). They say they don’t have it and the only way they can track it is the USPS tracking number. After a couple of email exchanges with customer service they lost an opportunity to make a customer for life by just making it right and instead lost me and all my golfing friends as customers for life. It all could have been prevented by having a more modern, automated return system. UPDATE: Received a call from Rob at My Golfing Store this morning. We discussed the issue above and he was very helpful in both explaining their return process and listening to my position. They are going to provide the refund and have now earned my loyalty and I look forward to my next purchase at My Golfing Store.

Who are these guys. They send endless spam and won’t cancel your account after they charged my credit card without my knowledge. Shameful to use the game of golf to sucker people

Theyre customer service is amazing and quick and help you without treating you like a theif. Best customer service ive ever dealt with

My experience at My Golfing Store has been excellent and the customer service team is outstanding. I will certainly recommend this company.

Purchased the range finder, used one season, changed the battery. It now only reads distances up to 25 yds, otherwise shows up blank. Contacted my golfing store for help . After their suggested reset didn’t work they said sorry your out of warranty. Offered a slight discount on a new one. They showed no interest in understanding the problem, did not ask to send it back to determine the issue , showed no interest in understanding why it failed… just too bad, your just past the one year warranty. This is an online operation pushing out inferior products and not committed to improving their products. I will be buying bushnell now for the replacement. Surprised and disappointed in their product and response. Would never buy from them again.

Very untrustworthy company. They offered a Bogo wedge set with free shipping, but charged shipping. They did not answer my first three emails to question the charge, and when I told them I was disputing the credit card charge, they lied and said they never offered free shipping. I kept their email offer and only when I sent them the proof, did they refund the shipping charge, but didn’t even tell me they were doing it. I had to research with the credit card company myself to find it. Avoid doing business with this company.

Terrible company, scam. You buy something one off and then somehow you have a monthly £39 debit in your account evey month!