FortivaReviews of myfortiva.com

My payment date was on the 13th of every month, so I was 1 day late and I was hit for a $30 late fee. The problem is, I get paid every 2nd Wednesday of the month (disability) so sometimes as early as the 8th, but sometimes as late as the 14th. So this month, 09-14-2022 and on 12-14-2022 are the dates I will be paid. I asked them if they would change the payment due date to the 16th of every month, they said yes. Also, I asked them if they could please wave my late fee for this month, and they ALSO said yes, although that is Pending for my recent payment to clear before they can, but they promised they would. Thank you Ezekial (spelling?) for your help.

Excellent, polite, representatives. They are eager to help, very pleased.

I had charges on my account that I did not make. I have not been looking at my monthly statements, but when I did I found out that I was constantly being charged by a company that I have never used. They listen to my situation, they told me they was sending the paperwork out for me to fill out, an in the future that I need to start looking at my statements, which is true. The customers service that help me was very helpful, and I thank them for their help.

Katlin was very helpful answer all my questions very satisfied with Fortiva customer service!

The lady was very helpful I just don't understand why I got the letter in the first place when I only wanted to cancel my card not my account I just paid $500 and some dollars on it when it was stolen and I'm very upset that now I have to pay what was stolen from me but she was very helpful and very nice

Every time I have questions or concerns about my fortivas account I get great customer service I don't get rushed off the phone they are patient and they understand my needs and they handle it very well so kudos to you fortiva thank you for great customer service

The gentleman was very polite and patient. Thank you Jesus Manuel Torres.

Excellent customer service