Dottie B.
Somewhat Satisfied
My E-mail problem was solved by Time Warner. I had asked that my computer be scanned for problems, because something is making it very, very, slow. Nothing has changed in that regard.
The experts at My Fast PC can provide you with the tech support that you need to stay in control of your personal computer. Technology is changing so quickly that you should only trust certified experts with your personal computer. With state of the art software we can remotely connect to your computer, diagnose your problems and have one of our many certified techs quickly fix your computer.
My Fast PC (myfastpc.com) has 520 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Dottie B.
My E-mail problem was solved by Time Warner. I had asked that my computer be scanned for problems, because something is making it very, very, slow. Nothing has changed in that regard.
Grace C.
what I wanted them to do was not what they did. they changed things I did not want changed and added things I did not want.
Response from My Fast PCOct 3, 2016
Hello Grace, My name is Katie Wright and I will be taking care of you today. I first want to apologize that you have not had an enjoyable experience with My Fast PC. I have reviewed your account and this is what I found. According to our records, you enlisted our services on September 29,2016. You were having issues with viewing your email. We performed a full system clean and remedied the email issue. Unfortunately, your email was no longer compatible with Internet Explorer. This is not control by us but by your email server. The technician provided another browser to allow you to view your emails. I know this is different but it was necessary. If you are experiencing any other issues, I would love to get you connected for us to resolve this. My contact information will be listed below. Thank You Katie Wright Customer Advocate [email protected] 1-800-573-8028
Beverly H.
What a great bunch of consultains willing to take the time to help a NON Computer person through the process of getting my computer back on line and working correctly. Walking me step by step through the fix. Helping to give me a better understanding of how and why fixing the computer was so important. As a Mac user it can be very difficult to except the fact that your computer has been invaded by Malware. I'm older and new to the world of computers. They helped me three separate times, giving me a much better understanding of my systems,and how it performs.Thanks everyone at My Fast PC. B. Hetrick
robert W.
still having trouble getting into my yahoo e.maill
Dolores H.
Write everythiing down.
Becky M.
Kenny and Brandon were awesome! They cleaned up my old computer and it has never run better! I was a little leery at first, but they reassured me, showed me their written guarantee and I fell very safe with the results. They even called me back to walk through what had been done!! Thank you!!
William W.
Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.
Marjorie S K.
There was no trouble for me and my questions were acknowledged and answered.