My Fasting Challenge Reviews | Read Customer Reviews of myfastingchallenge.com

My Fasting Challenge Reviews | Read Customer Reviews of myfastingchallenge.com

My Fasting Challenge reviews

Showing 52 reviews with 1 star · Clear filters

Marie
Dec 13, 2022
Abonnement caché et arnaque du…
Abonnement caché et arnaque du classique Aucun mail vous confirmant que vous avez souscrit un abonnement après un premier paiement
Response from My Fasting ChallengeDec 14, 2022
Chère Marie, Nous sommes incroyablement désolés pour votre mauvaise expérience avec nous. Nous travaillons dur afin que ce type de situations ne se produise pas. Nous vous demandons de bien vouloir contacter notre équipe du service client à l'adresse email [email protected] afin que nous puissions enquêter et résoudre le problème dès que possible. Merci beaucoup pour votre patience, et bonne journée ! Bien cordialement, My Fasting Challenge
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H B S.
Nov 8, 2022
DO NOT WASTE YOUR MONEY!!! YOU'll BE SORRY!!!
This program is only good for the company because it allows them to take your money without any accountability. I initially paid $115 back in March, 2022. Then they automatically renewed my "plan" for another $100 in September. They took my money (twice now) and no one ever bothered to check how I was doing. They are no more than thieves, preying on people's weaknesses.
Response from My Fasting ChallengeNov 8, 2022
Hello! We are genuinely sorry for this situation, and we want to solve this. We kindly ask you to contact us at [email protected], and our support team will take a look at your situation with priority. Thank you very much! Yours, My Fasting Challenge team
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Janet M.
Oct 20, 2022
I signed up today and wish I hadn't!
I signed up today, sorta by mistake. I hit the wrong button. But it's too late. They now have my $ and there's nothing I can do about it. The menu is ridiculous. And with all the meals/snacks every day, this is NOT fasting of any kind. How do you buy 6.8 grams of chicken? Or measure out 4.3 grams of dry oats? Now that I've read more reviews on facebook, I've realized that I've been scammed. DON'T FALL FOR THIS!! They don't answer questions. I DID cancel any upcoming charges, but that doesn't stop them from taking the $ they already took, only 3 hours ago ~ but there's nothing I can do. I will write bad reviews for them every chance I get because it is so wrong to take advantage of people. Horrible company. Poor ethics.
Response from My Fasting ChallengeOct 20, 2022
Hello, Janet! Thank you for stressing this out. We apologize for the inconvenience. We are ready to answer all of your questions and help you out! Please provide us with your registration email by responding to our request for more information, and we will get back to you as soon as possible! Also, please note that you can find all about our product features on our website here: https://myfastingchallenge.com/product-features. Besides, you can visit our help center here: https://help.myfastingchallenge.com/hc/en-us. Kind regards, My Fasting Challenge Team
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JAVAUX
Sep 21, 2022
Prélèvement abusif
Bonjour, J'ai souscrit pour un mois uniquement à myfasting et j'ai donc payé avec ma carte. Je remarque que je viens d'être de nouveau débité alors que je n'ai rien souscrit. Problématique de tous ces abonnements internet ou après s'est le parcours du combattant pour annuler une demande qui n'a pas été souscrite. J'ai suivi les consignes pour tout annuler mais on ne reconnais pas mon adresse mail, tout va bien Je vais donc devoir régler çà avec ma banque alors que j'ai autre chose à faire.
Response from My Fasting ChallengeSep 23, 2022
Bonjour, Merci de nous avoir écrit à ce sujet ! 😊 Comme vous avez acheté le plan d'abonnement, il se renouvelle en fonction de votre plan choisi, donc les paiements automatiques. Néanmoins, vous pouvez accéder et gérer votre abonnement sur votre compte via ce lien : https://myfastingchallenge.com/client/login. Veuillez vous connecter et vous pourrez annuler votre abonnement ! Si vous rencontrez toujours des problèmes avec l'annulation, veuillez contacter notre équipe d'assistance à la clientèle à [email protected], ou fournissez-nous votre e-mail d'inscription via la demande que nous vous avons envoyée, et nous vous répondrons dès que possible ! Meilleurs vœux, Équipe My Fasting Challenge
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Phyllis M.
Aug 24, 2022
Paid for a 1 month challenge 14 days ago and still await for my log on. Have sent numerous emails to correct this, however there appears to be noone able to assist.
I paid for a 1 month challenge
Response from My Fasting ChallengeAug 25, 2022
Hello, Phyllis! We're very sorry to hear that. 😔 If you are not getting our emails, please check your spam and promotions folders in your inbox. Our emails may have ended up there by mistake! If that is not the case, please provide us with your registration email by responding to our request for more information. We will contact you as soon as possible to solve this issue! Best wishes, My Fasting Challenge Team
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Tom G.
Aug 15, 2022
Stopped using the app
Stopped using the app, thought I turned off the subscription.. Then BAM! $70 charge! I can’t see where any plans cost $70 per month! Watch out on this one!
Response from My Fasting ChallengeAug 16, 2022
Hello, Tom! Thank you for stressing this out. We're sorry for the inconvenience and confusion caused. As you have purchased the subscription plan, it renews depending on your chosen plan, thus the automatic payments. Nevertheless, our customers can easily access and manage their subscriptions at any time on their accounts through this link: https://myfastingchallenge.com/client/login. If you still have any issues, don't hesitate to contact us at [email protected] or provide us with your registration email via the request we've sent, and we will contact you! Best wishes, My Fasting Challenge Team
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Lou
Aug 1, 2022
Watch out for auto renewal.
I had no need for the program after the first 3 months. When I was charged again, I immediately notified and was told that nothing would be refunded after the date it was charged. I am paying for a program I have no intention of continuing. I would have appreciated an advanced warning. The accounting process of this program is not acceptable.
Response from My Fasting ChallengeAug 3, 2022
Hello, Lou! Thank you for stressing this out. As you have purchased the subscription plan, it renews depending on your chosen plan, thus the automatic payments. You can access and manage your subscription on your account through this link: https://myfastingchallenge.com/client/login. If you still have any issues with the subscription, don't hesitate to contact us at [email protected] or provide us with your registration email via the request we've sent so that we can contact you! Best wishes, My Fasting Challenge Team
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Anita L C.
Jul 18, 2022
Don’t even bother
Okay, I find it very interesting to note that I paid for the six-month program and have not received another email since. How can this be okay??? Based on the other reviews, I made sure I canceled so I won’t be charged again in six months, but my subscription shows as active, and rightfully so. Is this seriously how they are going to conduct business in this day and age?!?!?! Buyer beware for sure. This is a mega scam!!
Response from My Fasting ChallengeJul 19, 2022
Hello, Anita! Thank you for stressing this out. We are very sorry for the inconvenience. We want to help you out! Please contact us at [email protected]. Our support team will gladly help you with sorting these issues out. Kind regards, My Fasting Challenge Team
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