MyfaretripsReviews of myfaretrips.com

Response from MyfaretripsOct 8, 2025

Thank you so much for your kind feedback! We're glad to hear everything went smoothly and that John was able to assist you efficiently with your cancellation. We truly appreciate you taking the time to share your experience. We look forward to helping you again in the future — whether it’s booking your next trip or answering any travel-related questions!

Response from MyfaretripsSep 25, 2025

Dear Passenger, Our team has carefully reviewed your case. In situations like this, seats are usually available at the fare you booked, but in your case, they unfortunately sold out at the last moment. As a result, our sales team offered you the next available option. Regarding the cancellation, a fee of USD 25 per person was applied by the system. However, please be assured that the transaction has already been voided, and the refund amount will reflect back to your account shortly. We sincerely apologize for the inconvenience caused and appreciate your understanding.

Response from MyfaretripsSep 8, 2025

We are truly sorry to hear about your recent experience and the frustration it has caused. Please allow us to clarify a few points: Your booking amount was only a soft charge (pre-authorization) and was not debited from our account. This means your money is completely safe, and you can also confirm this directly with your bank. We regret if our communication came across as pressured or unclear — that is never the experience we want our customers to have. Our team should always provide transparent information with courtesy and patience, and we apologize if this standard was not met in your case. Your feedback is extremely valuable to us, and we will be addressing this matter internally to ensure it does not happen again. We sincerely regret the inconvenience caused and thank you for bringing this to our attention.

Response from MyfaretripsSep 8, 2025

Thank you for your kind words! We're so glad to hear Nathan Anderson was very helpful. We'll be sure to share your feedback with him—it means a lot

Response from MyfaretripsSep 8, 2025

Thank you for sharing your experience! We're so glad Sean was able to assist you with such care and dedication. We truly appreciate your patience, and it’s wonderful to hear that he went above and beyond to make sure everything was taken care of. We'll be sure to pass along your kind words to him. Wishing you a smooth journey to the Cayman Islands!

Response from MyfaretripsSep 2, 2025

I completely understand your frustration, and I’m really sorry to hear about your experience. It’s unacceptable to deal with such confusion and sudden price hikes, especially after receiving a booking confirmation. Unfortunately, this type of situation can sometimes happen due to system errors, but it’s still a terrible experience. I hope you were able to find a resolution, and I completely agree—it's important for travellers to be cautious when booking flights. I’ll definitely be reconsidering my options after hearing about your experience. Thanks for sharing!"

Response from MyfaretripsSep 2, 2025

Thank you so much for your kind words! I'm really glad to hear that Nathan Anderson was able to assist you effectively and calmly during a stressful time. It's great to know that his professionalism made a difference. We truly appreciate your feedback and are happy we could provide the support you needed!"