My ESA TherapistReviews of myesatherapist.com

Response from My ESA TherapistAug 7, 2026

We're sorry to hear about your experience. This is certainly not the level of service we strive to provide. Unfortunately, we have not been able to locate your account based on the information available in your Trustpilot review. We'd like to investigate your concerns regarding the appointment, your letter, and the refund you mentioned. Please contact our support team or reply to this review with your full name, the email address used during registration, and the date of your scheduled appointment. Once we have this information, we will review your case promptly and work toward a resolution. We appreciate the opportunity to look into this matter and assist you.

Response from My ESA TherapistAug 7, 2026

Thank you for taking the time to share your experience! We're glad to hear you received your ESA letter and that our team was able to resolve the double-charge issue quickly. We sincerely apologize for the billing inconvenience and appreciate your patience while we corrected it. Providing prompt support and ensuring our customers have a smooth experience are always our priorities. Thank you for choosing My ESA Therapist. We're grateful for your trust and are here if you ever need assistance in the future.

Response from My ESA TherapistAug 7, 2026

Thank you so much for your wonderful review! We're thrilled to hear that you loved the service you received. Your kind words and willingness to recommend My ESA Therapist to your friends and family mean a great deal to us. We strive to provide a professional, supportive, and seamless experience for every client, and it's rewarding to know we met your expectations. Thank you for choosing My ESA Therapist. We truly appreciate your trust and look forward to assisting you or your loved ones whenever needed.

Response from My ESA TherapistAug 7, 2026

Thank you for sharing your experience! We're delighted to hear that you were able to schedule a same-day appointment, receive your ESA letter promptly, and that your apartment complex accepted your reasonable accommodation request. Thank you for choosing My ESA Therapist and for bringing this to our attention. We appreciate your feedback and the opportunity to make this right.

Response from My ESA TherapistAug 7, 2026

Thank you so much for your kind review! We're delighted to hear that Robert provided you with a helpful, understanding, and supportive experience. It's wonderful to know you felt heard throughout the process and were able to receive your ESA letter quickly. Thank you for choosing My ESA Therapist, and we wish you and your cat all the best!

Response from My ESA TherapistAug 19, 2026

We’re very sorry to hear about your experience. This is certainly not the level of service we aim to provide, and we understand your frustration regarding the appointment and communication. We’d like the opportunity to review what happened and address your concerns, including the status of your payment and appointment. Please reach out to our support team with your order details so we can investigate this promptly and work toward an appropriate resolution. Thank you for bringing this to our attention.

Response from My ESA TherapistAug 19, 2026

Thank you so much for sharing such thoughtful feedback! We’re glad the process felt genuine and that you felt our team truly cared about doing things the right way. We know the ESA process can sometimes feel overwhelming, so it means a lot to hear that we helped make it easier and more reassuring. We truly appreciate your trust in us!

Response from My ESA TherapistAug 19, 2026

Thank you for your feedback! We’re glad our team was responsive and able to resolve your concern quickly. Providing fast and helpful support is something we always strive for. We truly appreciate your trust and support!