My ESA Therapist Reviews | Read Customer Reviews of myesatherapist.com

My ESA Therapist Reviews | Read Customer Reviews of myesatherapist.com

My ESA Therapist reviews

Showing 4 reviews with 1 star · Clear filters

madeline J.
Jul 27, 2026
I had a Horrible experience
I had a Horrible experience! “So-called provider” didn’t ask anything about me. He didn’t ask for my first or last name. He didn’t ask anything about my health or personal life. He didn’t even have his camera on. I was looking at a black screen for two seconds. The person just talked very fast, and asked for my dog or cats name and then hung up on me. What kind of service even is this? $150 for this!? Are you kidding me! RIDICULOUS!!!! What a scam!
Response from My ESA TherapistAug 7, 2026
We're sorry to hear that this was your experience. We take feedback like this very seriously, as it does not reflect the level of service we aim to provide. At the moment, we haven't been able to locate your record based on your Trustpilot profile. To investigate this thoroughly, please reply to this review or contact our support team with your full name, the email address used during registration, and the date of your appointment. Once we have that information, we'll review your case promptly and work to address any issues. We appreciate the opportunity to look into this and assist you.
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The one you didnt A.
Jul 24, 2026
So unprofessional and unethical
So unprofessional and unethical. He didnt come to the screen and I couldn't hear him. All he said was tell me your pets name and I will send your letter. No questions about my health or anything. He told me he couldnt complete my letter, request a refund and hung up. He should have denied me so I wouldn't be charged. Complete scam.
Response from My ESA TherapistAug 7, 2026
We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We have not been able to locate your record based on the information available in your Trustpilot review. We'd like the opportunity to investigate what happened and review your consultation. Please contact our support team or reply to this review with your full name, the email address used to register, and the date of your appointment so we can locate your account and look into this matter promptly. We take concerns regarding the quality and professionalism of our service seriously and are committed to reviewing every case thoroughly. We look forward to hearing from you so we can assist further.
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Greg
Jul 15, 2026
Took my money and ran
Took my money and made an appointment. They gave me an appointment that never happened even though the therapist said it did. Needless to say I never got a response, the letter I paid for, or a refund. It's been over a month. Stay away from this scam outfit.
Response from My ESA TherapistAug 7, 2026
We're sorry to hear about your experience. This is certainly not the level of service we strive to provide. Unfortunately, we have not been able to locate your account based on the information available in your Trustpilot review. We'd like to investigate your concerns regarding the appointment, your letter, and the refund you mentioned. Please contact our support team or reply to this review with your full name, the email address used during registration, and the date of your scheduled appointment. Once we have this information, we will review your case promptly and work toward a resolution. We appreciate the opportunity to look into this matter and assist you.
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Robert K.
Apr 20, 2026
He did not do the appointment
He did not do the appointment. Would not help me figure out what was completed. Became belligerent and rude, very condescending. Wouldn't even do the appointment and is currently texting me insults. I better get my money back right now, or you get a replacement to call me!
Response from My ESA TherapistAug 19, 2026
We’re very sorry to hear about your experience. This is certainly not the level of service we aim to provide, and we understand your frustration regarding the appointment and communication. We’d like the opportunity to review what happened and address your concerns, including the status of your payment and appointment. Please reach out to our support team with your order details so we can investigate this promptly and work toward an appropriate resolution. Thank you for bringing this to our attention.
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