MydocbillReviews of mydocbill.com

Received an invoice on Apr 19, 2023 from mydocbill.com for $503 for services performed in Oct. 2021. The doctor had already invoiced my medicare advantage insurance provider in Oct. 2021, and the insurance provider fully paid all plan approved amounts in Oct. 2021, and the insurance provider indicated I owed no additional costs. The patient portal for my doctors office shows I do not owe any money. Is mydocbill.com sending me this now, 20 months after the doctor visit, hoping I forgot the visit was already paid for? I am contacting the insurance provide I used at the time of service, and the doctor's office about this. 04May2023 update: After contacting mydocbill.com, they confirmed this invoice was a mistake, and they should not have sent it. My account was zeroed out.

They have been billing me for 2 years for services that Blue Cross/Blue Shield determined on their EOB that I do not owe. In fact Blue Cross told me they actually received the payment, it was not even a write-off. I have sent letter after letter, copies of my insurance cards and included a BC/BS 1-800# to call to resolve. I am tired of doctors offices billing patients for things that are supposed to be a write-off. It is wide-spread. Corruption is the best description. I finally got BC/BS to call them, that fixed the scam.

Hello I just recently received a bill from Mydocbill on March 9, 2023 saying I owe Naperville Radiologist SC here in Illinois $303 from my stay at Edward Elmhurst hospital in Naperville Illinois on October 12,2022 and October 13,2022. At the time my insurance was tricare overseas so that's where they was submitting it. Well they double charged my insurance so obviously tricare was going to deny the duplicate charge but on Mydocbill it says I couldn't be identified as the one insured. I log into my patient portal and have my explanation of benefits showing I don't owe them and even pictures from my patient portal showing the dates and check numbers of the checks they received and cashed. I don't think I can upload them here but if it's wanted I can provide.

I looked them up and read all sorts of posts of them being scammer. Their approach to me had been sketchy in the first place, so I was nervous about them. As I had multiple bills coming in for a hospitalization, I concluded they were able to access hospital or doctor records and start scamming. It turns out it was a legitimate bill. I had to jump through all sorts of hoops, think it is off my credit report (?), but now the same provider (Radia) has me with Evergreen Professional Services over a mere $150 bill, that was late, but I paid just as they sent it over to Evergreen. Now months later I am still trying to coordinate with Radia & Evergreen that the bill has been paid. I have no time in my life for all of this. I just wonder how people who have to deal with this ongoing can survive, find time to follow up with all of the mess & lack of communication amongst providers and their debt collectors?

From 866.845.3336 (Zotec Partners and mydocbill.com seem to be legit companies??): "From Sound Physicians: Thank you for allowing us to serve you and/or your family member. We will file a claim with the insurance on file and contact you with any questions or balance due. Please click on the link mydocbill dot com [then these digits, no spaces /?u=356352903/] to confirm the information on file is correct. Reply STOP to stop texts regarding your bill from our billing service and receive a paper statement. (Sent by Zotec Partners)"

Why does mydocbill exist? Is it some kind of a scam? I’m on Medicaid and they handle my doctor bills. Screw these damn scammers.

They send out statements every two months. Claim they have submitted claims to Ins. since February 2022 when Ins. has never recieved anything from them at all!!! Tried to access my account online and this website do not even recognize the account number I got from the statement they sent to me. Now I am receiving threats that I will be referred to a collection agency. This is a bad joke!!!

How is it possible?!I was trying to resolve this issue  - we were overbilled and without a notice the account was referred to a collection agency? Is this the level of customer service that MyDocBill is providing for Quest Diagnostic? We will pay the corrected amount that we did not receive any communication from you! How are we supposed to know it was corrected? A simple email would have been so simple to send. We are 4 family members and we never had an issue until this overbilling. We will make sure to avoid your services and let as many people as we can know about the way we were treated by the Company, if this issue is not resolved and the account is retrieved from collection. We will also reach to Quest Diagnostic to make them aware of your level of customer service.