MydocbillReviews of mydocbill.com

Too bad you can't give a -5! Used this website used by Sound Physicians Emergency Medicine of Arizona to pay a bill. The website took to a scam site. I didn't realize it until after I gave my debit card information. Luckily my bank called and canceled the card. Now I'm without access to my money for 2 weeks.

The first customer service representative had such a strong accent and spoke so fast, I could not understand what she was saying. I asked for another person to talk to and was put on hold. The second time I called the customer service representative also had an accent and I had to ask her to speak slowly. I had to correct insurance records with her and she seemed to be irritated with me.

I don't know how many times I have to deal with their scams. It was such a nightmare to get them dispute our bills in the past. This is the third time I help my parents with their medical bills and mydocbill keeps bugging us with bills that weren't covered by my insurance (which I already called and asked them to work with the insurance).

Only adding my review in attempt to drive down their star rating even more because like nearly every other review, this is MyDocBill is a scam. If this was an individual, they would be arrested for attempted fraud. I have been receiving bill notifications from them for months for a doctor I have never seen in a city that is 200 miles away from us. Just delete the emails and force them to prove the bill is legitimate.

Inaccurate billing. Spent unnecessary time with insurance company based on false information on bill that claim was denied. It was not denied.

Mydocbill sent a bill for $498 and said that my insurance covered none of it. I called my insurance and they said they covered almost all of it, that all I owe is $29.

Terrible site. Tried the option twice to speak to a live represent and both times my call was disconnected after two rings. I assume there is an AI gateway to work thru initially. But like most AI gateways it just does not work well

This company makes Banna Republic look outstanding. No matter how many times they send bills, they've been paid my company's workman's comp. Freaking jokesters fishing for a buck, as it's obvious this is their empoyee's first job, or the company is the only employer that will hire them. As for management, well that's for the better business bureau folks to figure out.