DISH Network CorporationReviews of mydish.com

This company gives you such a hard time when you try to cancel your service. I called earlier in the year and I got my price lowered for a year. This month the bill came in 5 dollars higher. I know it doesn't sound like much, but the point is, they can't be trusted. I called to get this resolved and was told it was a rate increase. Advise since they broke their end of our deal, I want to cancel. Was advised I needed to contact yet another number to cancel after the rep had spent 20 minutes trying to change my mind. Where are the lawyers out there? There should be a class action lawsuit against Dish for making it difficult to cancel. I guess I have to call again later.

In Columbus Georgia. STARLINK INTERNET is installed by Dish Network. The Dish rep, 19 year old Mat from Alabama, assured me that the 100 year old oaks shading my entire property would not hinder the satellite signal. "Our satellites fly much lower, and can see through the trees." "Hmmmm," I thought to myself. Seems like that would be in their ads, thought this old advertising man from UGA. Well, Mat had alternative facts after all. And my system drops out every three minutes. And Mat left before testing the TV, which freezes up with every blip in the signal flow. So I have switched to Verison. And opened a dispute with my credit card billing. And Dish needs to text me to come pick up equipment. Takeaway: Run away from STARLINK Run away from Dish See Verison at Peachtree Mall instead. (You can talk to an actual human.) 📌

I was a happy Dish Network customer for over 20 years but the company has changed in a bad way. One of the most irritating things about the company today is that they make it impossible to terminate service without talking to a customer support person; you can't simply cancel online to avoid the hard sell and drama. So, when I reached out recently to cancel because monthly fees had gotten too high, I wasn't surprised when the customer support rep offered a special deal on a new package with "more channels". The price discount he offered was substantial enough that I bit on the offer and agreed to a new two-year deal. It turned out that the new package was missing a few key channels that we enjoy watching but by the time I realized the new channel package was actually inferior to the old, I had missed my cancellation window by a few days. Dish had managed to "bait and switch" me with their special offer; I'm usually wary of deceptive tactics like this one, but they managed to pull one over on me. So, my cancellation ended up costing me $240 ($10 x 24 months for cancelling my "new" package early). Beware when you deal with Dish, Dish Network or mydish, as they will hose you if you give them the chance. signed: 20-year loyal customer who will never do business with Dish again.

I was with Dish for over 20 yrs. The price jumped from $89.95 to $139.95. I checked the site for better offers, but found none. I checked out DirecTV and they had a package for $39.95 including Disney+, Hulu, and HBO. When I canceled my Dish service they told me there was a $25 return fee for my equipment!!! I WILL NEVER GO BACK TO DISH.

I opened my dish service 3 years ago. And I have had bad service ever since I got dish. First they don't tell you that you have to get a certain plan in order to get hopper, and everything they offer. No you just get old equipment that has been refurbished and that's about it. They won't tell you that you are going to be charged 25 dollars to ship their own equipment back to them, but they don't want the dish back, that's your problem of how to get rid of it. When you call to see if you are going to be charged anything after your last bill, they said a bill hasn't been generated yet so they don't know. When you ask if you're going to be charged for anything else they said no. But I got a bill after my last dish bill for almost 25 dollars. That's so you the consumer can pay their shipping for them to get their equipment back. They did even know if I was under a contract or not. Seems like all they will tell you is a pack of lies, and rip you off. Now they want to offer phone service, Internet service and dish. If you have Internet service you don't need dish these days because you more than likely have a smart TV and you can get a lot of free TV on it. I would get dish, or phone service or Internet from dish network ever again. If you have to have an attorney to read a contract, I'm telling you it's not going to be in your favor. Dish network was and is a horrible business that's only after your money. Thank you for letting me voice my opinion of this terrible company.

Dish is horrible place to get services from. They gave incorrect information when calling and speaking with a rep. They also charge a ridiculous amount when you have to cancel your service in extreme circumstances. O would not recommend them at all.

Please do not use Dish Network. After being a customer for over 5 years, Dish offered me free Netflix. I accepted, but they didn't tell me about the "catch." My agreement was about to be up. I had one more month. I didn't know that though. The next month they raised my rate substantially and told me I had agreed to a 2 year contract to get the free Netflix. I said that I hadn't and although they record every call, they wouldn't prove to me that they had told me about a new contract, or that I had agreed to it. They try to rip off Senior Citizens with this scam. I've been fighting with them for over a year. For your own protection NEVER use Dish. Also, you're not talking to anyone in this country. The people you talk to just use scripts to keep putting you off. If you want to deal with a bad business and bad customer service, call Dish. A 100% honest recap!

On January 15, 2026, I attempted to set a TV and internet account with DISH network in Sun City Arizona. The process was cumbersome and long. I set up the TV account INCLUDING the service address and made it clear to the sale rep that I also want the internet service. I also make it clear that I want the 100 mbs internet for $50/month. After setting the TV account up we went to set up the internet as promised for $50/mo. Low and behold, all of a sudden, no such internet plan for $50/mo. was available. But I was assured that an internet service was available for $120/mo. For those unfamiliar with this sales tactic, it is referred to as BAIT AND SWITCH. This is one of the oldest cons in sales and seldom used today because it is unlawful in all states to do and carries various criminal penalties. This behavior will be reported to the Arizona State Attorney General, Consumer Fraud Division, the CEO of Dish as well as all company ratings sites to which I report.