go ship nowReviews of mycustomscent.com

Fragrance & packaging always a great job!

Ordered a sample and the juice was colourless while the original is known to be a dark amber. Could barely smell it on testing strips and skin. Clearly watered down. Based on other reviews on this site looks like this is a recurring issue with this website. I emailed them but no response yet. Update to above: They replied that they likely mistakenly gave me the edt version of the fragrance I ordered (I ordered the parfum), they refunded me the whole value of that fragrance + 20% of my overall order which included 2 other samples. I tried one of the other 2 samples and it seems authentic.

Bought decants for travel purposes. Know two of the scents very well as I use them frequently and the decants received ARE NOT the original scents; they smell very different. The third one smells weak and watered down when it is a more concentrated formula. This is a scam.

Baso is a fresh Spring Summer fragrance that smells incredible… I am very pleased with my purchase.

Top Notch Company , I get all my decants here , they are shipped ontime , packaged great and authentic.

Super fast delivery, great smelling cologne. Will continue to order from here.

Fast shipping, products came undamaged and in pristine condition. Overall a good experience

Received their $49.99 Guerlain Tonka Imperial 10ml decant today. Compared side by side with the real sample from Guerlain, their decant is unmistakably FAKE; observed from the opening to the dry-down, so this is not a rush to judgement. I'm a perfume collector & familiar with Guerlain fragrances for 20yrs. I know my stuff. They do have an unfair, "self-protecting" policy in place to release them from any accountability. >> Non-refundable if an item is opened/used, as in...you're screwed if using their item to find out later it's a fake. Also, to get a refund, a 20% restocking fee + the return-shipping cost, are also on you. I recommend that, if you run into this same problem with them, another alternative be escalating the dispute for a refund directly with their payment processors (Amazon Pay, Sezzle, Visa/Master, etc). [** See UPDATE below.] UPDATE (March 11, 2024): MyCustomScent's CEO reached out to resolve misunderstandings/disputes and make things right. They immediately issued a FULL refund, accompanied with a return-shipping label for me to send back the item. I was satisfied that their actions to correct the matter came through promptly, so I withdrew the dispute filed with Amazon Pay accordingly.