MycustombobbleheadsReviews of mycustombobbleheads.com

I have ordered an item for my brothers birthday and the item is not even matching 1% of him. I have contacted them with all the photos and the asked them if they can refund or send a new one which atleast matches 10% of him and the reply from them is as below, "We totally understand how frustrated you met, the bobblehead couldn't be 100% identical with the real person as it is personalized and handcraft, be more exact, we do not refund or resend unless the product cracked, but it's our responsibility to make customers happier, in order to assist you better, we would like to refund 10% based on the item's price for the compensation. Do you agree with it? If yes, then we will process a refund back to your original account. Looking forward to hearing from you soon." The total amount i spent on it is £125 and the way they sent the email is they expecting me to take 10%or you wont get anything. what a customer service welldone.

Awful service. One big scam this company is. Certainly wouldn't use. They took £129 from me. Refused to let me amend my order before it was even made. Take ages to reply, no fast efficient way of contact. I asked to cancel the order. I wasn't allowed to cancel without paying a 40% charge. Which i didnt have a choice to pay. Then promised a refund- the 40 % charge by 2 different staff. A month latter still no refund. Now I'm being Refused any refund at all. One big scam. A waste of money. Won't get your money back. Don't use.

Nothing like the person on the photo. AND was charged and extra 12 for customs. Rubbish.

Terrible, looked nothing like what I sent. Looks cheap and not good craftsmanship at all. Will not allow a refund. I will not be gifting this like planned

I paid for a custom bobblehead. The end product was a generic representation and was not customized at all. VIP shipping was late. I contacted the manufacturer and they said not their problem. The customization is a scam and you should NEVER use them for anything other than an overpriced bobblehead.

I paid for VIP shipping and I actually thought it was a joke when it arrived a month late and looked literally nothing like what I ordered. It looked similar to someone else I knew so I gave it to them. Absolutely terrible company.

This company is horrible and had I known it was operating out of Hong Kong, I would of never placed my order. I paid for expedited shipping and a gift box. Order was over a week late, box damaged. Bobblehead had missing ink on face and eyebrows were brown and I had clearly stated to them that I didn't want brown as none of the pics I provided showed BROWN, yet the bobblehead was painted that way. They refuse to provide a refund or partial refund. Awful company!

To anyone who is thinking about sending for a bobblehead DON'T, I sent for one as a gift and when it arrived it looked nothing like the person it should. I would have rated zero stars but it will not let you, I contacted custombobble heads who says it can not be exchanged as its custom made YES custom made for someone else.. Do not fall for this company's load of rubbish Monkey Mark. BEDLAM SCOOTER CLUB SHEFFIELD..RIDE SAFE KEEP THE FAITH..