MycustombobbleheadsReviews of mycustombobbleheads.com

order CR4663 ordered a custom model the 1st draft (they send a phot of there "work") looks nothing like the person its meant to. I requested changes they said they had impanated them and sent a "new photo of the model" that was identical in every way. After this insult (trying to pass off the same model as changed) I said I would like to cancel our order. Despite there returns policy saying "all refunds will be credited for the original amount paid, less shipping fees" they want to charge 40% (£50) still no refund and they have stopped replying to emails and Facebook

Disappointed They left off the facial hair and i paid an additional $4.99 for engraving and they put on a crooked sticker. They are not willing to fix without me repaying 60% and shipping. Prior to completing product they emailed "before we proceed making the hair, ears, and the whole doll, we would like to confirm the facial expression in the head design with you first" SO i reviewed the expression and asked to change. i then confirmed expression was correct, thinking they will now add hair on head and face. Sent additional pic with hair/goatee, mentioned it in my email and they confirmed it was sent to the production team. Came without goatee....BOTH pics had one. They claim that i approved face without it....i was asked to confirm expression BEFORE hair. Not satisfied at all

Horrible experience. They didn't honor their refund/exchange policy. The bobblehead didn't have the correct eye or hair color, and not even a bobble.

Liked the last bubblehead but couldn't get a refund for the first one. Didn't look anything like my grandson #877145. I've text you many times can't get a answer. Would not recommend using them!

Dreadful company! I ordered a bobblehead and straight away they messed me around customer service is non existent !! ABSOLUTE RUBBISH! Although a UK website they are actually in China! BE WARNED!!!! And there are better sites out there!!!!!

Absolutely appalling quality. Arrived in a damaged gift box. Looks like something a 3 year old would make.

Looks nothing like the pictures I sent.... i will feel embarrassed to give this as birthday gift, so I lost 130$ ... read the reviews and don't buy from this company!!!

Wish I had looked at these reviews before ordering. The sculpture I received in no way represents the direction I provided and I even contacted the company in advance to make sure they could complete my order as requested. They assured me they could and now are saying they can’t. Poor communication and customer service. Save your money and don’t waste your time with this company.