Gini K.
WHAT HAPPENED TO GRATITUDE FOR REPEAT CUSTOMER POLICY
I made my 1st PayPal payment a month ago & STILL HAVEN'T RECEIVED MY PAID FOR PRODUCT! THIS IS MY 2nd ORDER FROM YOUR COMPANY. WHAT HAPPENED TO GRATITUDE FOR REPEAT CUSTOMER POLICY?
Response from Cozy FarmSep 18, 2023
We just checked your order #13396 on UPS and, unfortunately, it looks like something happened to your package in transit, because they don't show any information about the estimated delivery or update since the end of August. For the reason, we've already placed the full refund. Really sorry again for the inconvenience. Thank you very much for your patience and understanding. Francesca Owner Cozy Farm




