MyCleanPC offers expert tech support and online computer repair services to optimize your Windows PC with ease. As a leader in PC optimizer and computer cleanup software, we specialize in diagnosing and resolving issues that slow down your system. Whether you need to speed up your computer, fix a slow PC, or remove junk files from Windows, our solutions ensure smooth performance. Our efficient service is backed by robust technical support from USTechSupport, providing reliable assistance in removing adware, fixing registry errors, and offering a seamless user experience for enhanced computer health and functionality.
MyCleanPC (mycleanpc.com) has 297 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
mycleanpc.com
Website
mycleanpc.com
Category
Internet & Software
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 58% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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For $20 they do nothing more than delete files you can do with internet options. This is a bait and switch. They charge $20 to sell you a better system when you call
Response from MyCleanPCJan 31, 2023
Hello David, thank you for reaching us out and apologies if we did not meet your expectation with the performance of our software however, our MyCleanPC software is an annual plan for $19.99. This software specifically designed to optimized and speed up your computer. Yes, it deletes partial of the junk or unwanted files to fix the issues that causes a slower system. We can have our expert technicians to take a look in your computer and diagnose if there are any underlying issues.
LE
LETSGOBRANDONFUCKJOEBIDEN
F THSE SPAMMING B!!
FTHSE SPAMMING AZZHOLES!!!! theres noway to UNSUB FROM THIER SPAM EMAILS!!!! F INGRIPOFFS!! LOL thats a fake link fyi!
Response from MyCleanPCMar 4, 2023
Hello, You may unsubscribe from this link: https://www.mycleanpc.com/unsub.html
LY
Lynne
Be Aware
Be Aware! I bought the MyCleanPC optimizer for my mom's PC. Downloaded it and ran the complete scan. The program deleted ALL of my mom's saved passwords! She is 80 and not tech savvy. I called their phone number and the tech told me I had to buy another program to prevent this from happening - WTH! I am so glad I reported them to PayPal to get my money back!
JS
James S.
Beware
I have a feeling I have just been scammed. Kicking myself
IS
Inge S A.
MyCleanPC uses unethical marketing…
MyCleanPC uses unethical marketing tactics. It advertises a program that is supposed to "clean" computers for $19.95/year. That sounds reasonable, but fine print on the order page, on a grey background says that after paying the $19.95, the buyer will be billed monthly for 24/7 live support, unless the buyer cancels.
All the large print and medium print only refer to the $19.95/year cleaning program. The fine print is hidden where most consumers won't notice it. The necessity to "cancel" something one did not order seems counter-intuitive at best and downright dishonest at worst.
I tried to get my money returned, and though I had never once used their 24/7 live support (if it exists) and this would have been easy for the company to check, they refused to return the money they charged my credit card for services I did not receive.
Because the ordering page actually mentions the monthly charge, even though in fine print on a gray background, their tactic is probably legal, if barely so. The company appears to be defrauding customers by design at the rate of $19.95/month. Most people are probably chagrined at themselves for not reading the fine print when they notice the unauthorized charges and they chalk it up to experience. I had not paid attention for a number of months before noticing the charges, and the total amount was significant. But the company basically says "Too bad for you. We got your money, and we aren't giving it back even though you received nothing for it.
Computer experts advise that "Temporary files are not slowing down your computer, and neither are browser history entries or cookies. Registry entries are generally not a problem — there’s a reason Microsoft once created a registry cleaner of their own before discontinuing it and advising people not to use registry cleaners." In other words, even the $19.95/year program (if it works) doesn't do anything useful. If your computer is running slow, run a disk defragmenter instead. The tool is included with Windows.
MyCleanPC is a version of CyberDefender that also sells as DoubleMySpeed.com and MaxMySpeed.com. All these programs are scams advertising unrealistic results and actually installing software that slows down computers. The "errors" they find on a free scan are also found on brand new clean computers, as testified by qualified tech experts. In other words, these are not genuine errors. The programs will not make your computer run faster, but they will take your money.
Don't believe the 5-star reviews. In all likelihood they are "reviews" paid for by the company and are actually used to advertise their products.
BS
Brian S.
Ineffective...Hard to cancel
I have an older PC and it was running very slow. I tried MyCleanPC and there was no improvement. So I called to cancel after 2 months. I eventually got through to a live tech and she told me I couldn't cancel. That was their policy. She hung up immediately. I was going to tell her that there webpage says you can cancel any time, I even have the screenshot. So I called my credit card company and had to cancel any further charges with them. No ideal, but this is a shady way to conduct business!
RM
Ronnie M.
Be Very Careful !
Be Very Careful !
This is a *Scam and will Lock You Out after scan.
This will Demand Payment following your Free Scan.
*There is Nothing Free* About This.
TJ
Terry J.
My Clean PC - Pay Close Attention
When signing up for a My Clean PC software protection that costs for $19.99 a year be careful. The company's website purposely steers customers into a tech support program that has a monthly charge even if you do not want it.
It's very difficult to catch and the first additional charges did not show up on my credit card bill for a significant period after the initial transaction.
Thereafter, if you try to get a refund for services you did not want or use, the company immediately falls back on the unfriendly customer policy of refusing to refund any of these fees unless they occurred in less than thirty days, so watch your bills closely.
Even if you eventually straighten it out that you only want the yearly software after wasting significant time on the phone, each yearly renewal the company intentionally places you right back in the same tech program with a monthly charge that you already spent so much time previously opting out of before.
Even though you make it clear you do not want that service, you are shunted right back into the monthly fee program. Then once again, if you don't catch unexpected charges on your credit card bill, you are stuck paying for services you never used or wanted because of their company-friendly less than 30 days refund limitation.
It's quite a racket, so don't get caught up in their deceptive contrivances. Now I can see how they afford so much TV time. Be aware! Be very aware!