Missouri L.
CAUTION!!!
My firm has used MyCase since 2014. Everything ran smoothly until 2021, when we began receiving numerous 500/502/504 server errors when trying to access MyCase. The "engineering team" was unable to solve the issues after multiple calls. I'm guessing the problems aren't isolated to my firm. I don't know if MyCase isn't paying for enough bandwidth through AWS or if they have something misconfigured server-side, but it's a huge problem. Would highly recommend you DO NOT use MyCase until these issues are resolved.
Response from 8am MyCaseApr 14, 2022
Hello, thank you for sharing your feedback. We're sorry to hear about your experience. A member of our support team has reached out to get more details and help troubleshoot. We take customer feedback very seriously and want to resolve this issue promptly for you.