Joseph F.
Excellent so far
Love the user interface. Notes, contacts, case-links, and tasks appear solid. Just started to explore time/billing and invoicing, documents, and workflow tools. Customer support is excellent also.

8am MyCase is legal practice management software that helps small law firms solve their most critical business problems. Spend less time on monthly billing, get paid twice as fast, and stop toiling with tedious administrative tasks with the easiest to use cloud-based solution for attorneys. Whether you’re in the office, in court, or on the go, MyCase’s robust feature set lets you manage all cases, oversee day-to-day operations and delight your clients with unlimited access. Try MyCase for free at mycase.com - no credit card required.
8am MyCase (mycase.com) has 322 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 66 reviews with 4 stars · Clear filters
Joseph F.
Love the user interface. Notes, contacts, case-links, and tasks appear solid. Just started to explore time/billing and invoicing, documents, and workflow tools. Customer support is excellent also.
Linda S. N.
After using several other legal case management software systems, and being frustrated that there were things it wouldn't or couldn't do for my practice, I discovered My Case. While I still have a lot to learn (wish there were more online webinars) I am overall very happy with the software and would recommend it to colleagues looking for a good case management tool.
Response from 8am MyCaseJan 26, 2016
Hi Linda, Thanks for your positive review! Just wanted to let you know that we hold weekly product training webinars which are also recorded and available on this page: http://www.mycase.com/support/webinars. Please feel free to write or call with any Support needs you may have!
Kristina T.
I love the cost. I love the ease. I love the ability to access it anywhere at anytime for both the calendaring that the billing. Now that they have added the ability to accept credit cards and checks through the system, we are getting paid, much faster and easier. My only complaints is that there is no ability to use abbreviations to convert often used phrases into the full terms and there is no ability to do recurring events.
Response from 8am MyCaseJan 26, 2016
Hi Kristina, Thanks for taking the time to review us! We're happy your billing is getting faster and easier -- our clients say streamlining billing makes them way more efficient. Thanks also for your constructive feedback -- we will take this into account as we continue to work on the product.
Olivier M.
MyCase is perfect for a good management of cases and billing time to avoid extra manipulation and non billable administration time.
Response from 8am MyCaseJan 26, 2016
Hi Olivier -- so glad the product is proving helpful for you! We're glad to hear that the billing time feature is making your work more efficient. Thanks for the review and your business. We appreciate it.
William P.
Ease of use from communication with client to billing. Saving documents requires saving document outside system which slows down an otherwise smooth system. Emailing other than client requires email outside system and then going back and adjusting email to be saved in proper folder for client. If could allow emailing within system to outside recipients who cannot access system would be huge upgrade. With that addition, would be a 5 star system. Being able to access files from anywhere there is internet connection is a great feature.
Response from 8am MyCaseJan 26, 2016
Hi William, we so appreciate your positive review and are happy to hear you're enjoying improved communication with clients. Thanks for the feedback -- we use this constructive feedback to make the improvements in the product that our customers ask for. Let us know if you need anything else!
Damien
Love MyCase, my clients love it, and I wouldn't swap it for another system. Only one thing stopping me from giving 5 stars, is the billing doesn't support GBP £. But obviously not a bad point, as MyCase is an American firm. Definitely recommend!
Kim F.
I really love the ease and versatility of MyCase. There are features that flat fee lawyers have requested. MyCase keeps improving the product. They do a great job with client portal and payment.
Response from 8am MyCaseJan 26, 2016
Hi Kim, thanks for taking the time to review us! We're glad we're able to make the improvements that you and other attorneys have suggested. Thanks for your business. :)
Lisa W.
This is a very easy program to use and is pretty intuitive. The only drawback and the reason for four stars is that it doesn't integrate with apps like Dropbox or Scansnap.
Response from 8am MyCaseJan 26, 2016
Hi Lisa, thanks for your positive review! We really appreciate you taking the time to review us, as well as give us constructive feedback. We're grateful for customers like you :)