8am MyCaseReviews of mycase.com

Truly the most cutting edge platform out there. Customer service is also great!

I've been using MyCase since March 2016 and I couldn't be happier with it. My favorite features, as of July 2019, are: time tracking and billing, electronic payments, event reminders (both for me and my clients), task assignments and reminders (both for me and my clients), automated document production, and electronic intake forms, and no specialized software (it's all cloud based). All this, and it costs less than less robust competitors. MyCase is a great way to bring your practice into the 21st century.

I would recommend this company to anyone. I called for help and the young lady that took my call was very helpful!!!

From the very beginning the customer service has been top notch. Mediocre customer service seems to be the norm these days but that is NOT THE CASE with MyCase. I'm still on a learning curve and ALWAYS when I have called (and I can be a pest) they make me feel like our business matters. Being in busy law firm, I've not time for chit chat. That being said, they are precise to answer my questions and/or concerns in a timely yet friendly and professional manner. I can't ask for more. Think about all those with whom you do business and how many of them offer excellent customer service? If you're considering their services? It's a no brainer! Get on board.

MyCase has been beneficial to our firm right off the bat. The more we learn to use it, the more it is beneficial. It keeps everything all together in one place.

I find it easy to use, I also find that the staff for My Case is very responsive. Whenever we have made a suggestion to them they have worked with us to make the product work better for our firm

Very responsive to customer needs. They actually address complaints/concerns/issues in a reasonable time. They also follow up to make sure all the quirks have been worked out

It's a great platform to house case material. I think it's awesome because the developers are constantly getting feedback and trying to make it easier and more beneficial to running your business. It has a task feature but it would be nice if there was kind of an alert that says a case has been inactive for a duration of time. Although I'm sure they are working on something to fix that issue.