Mybooksjoint Reviews | Read Customer Reviews of mybooksjoint.com

Mybooksjoint Reviews | Read Customer Reviews of mybooksjoint.com

Mybooksjoint reviews

28 approved reviews, newest moderated first

Lindsay R.
Jul 31, 2025
Placed an order months ago and received…
Placed an order months ago and received very poor quality book. I tried making a return but couldn't because of their complicated return policy .. Haven't received the refund yet.
Response from MybooksjointAug 4, 2025
Dear Reviewer, We are committed to transparency and take all reviews seriously. However, we could not verify your details in our system, which leads us to believe this may not be a genuine experience. Recently, we've seen an unusual increase in reviews from unverified sources. If this is part of a coordinated attempt to harm our profile, we will report it to Trustpilot for investigation. We urge real customers to contact us directly at [email protected] so we can resolve any issues with sincerity and urgency. Warm regards, Customer Care – MyBooksJoint
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Peter
Jul 31, 2025
You guys sent me the counterfeit and…
You guys sent me the counterfeit and torn books and when i email this problem, you did not replied me. Please refund my money.
Response from MybooksjointAug 4, 2025
Dear Reviewer, We’ve noticed your review alleges that we sell counterfeit books. Please note that MyBooksJoint does not deal in counterfeit or pirated material. All our books are authentic, and we maintain strict sourcing and quality standards. This appears to be a malicious or competitor-driven review, and as such, we have officially reported this to Trustpilot for further investigation. If you are a real customer with a valid issue, please contact us directly at [email protected] so we can resolve your concern promptly. — Team MyBooksJoint
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Alby G.
Jul 30, 2025
My order was misplace and delivered to…
My order was misplace and delivered to some other address. I had ordered the book for my exam and it wasn't delivered to me. Getting refund was not easy either. Somehow I managed to get the refund after few weeks.
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James K.
Jul 21, 2025
They sell counterfeit books from India
They sell counterfeit books from India. Buyer beware.
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S.Y. C.
Jul 13, 2025
Be Careful: No Transparency or Follow-Up
After going through a credit card transaction to purchase my book, I never received an email confirmation. I was also unable to reach customer service, and I still have not received my book. It was only after leaving a 1-star review here that I was contacted via Trustpilot and informed that the transaction never went through, with a request to change my review. Throughout this entire experience, I received no direct communication from the Mybooksjoint site—not even an email notifying me that the transaction was unsuccessful. My experience with Mybooksjoint.com remains 1-star because every aspect of it has made me feel that this site is not trustworthy.
Response from MybooksjointAug 1, 2025
We’re deeply concerned about your review, as it contains misleading and factually incorrect statements. To clarify: no payment was ever completed on our website. Your checkout process was not finalized, and as a result, no order was placed, no amount was charged, and no confirmation email was generated. Our system only creates records and sends notifications after a successful payment, which did not occur in your case. You mentioned receiving no support. However, our team reached out via Trustpilot to explain the situation clearly and respectfully, providing all necessary evidence. Despite this, you have maintained a 1-star review based on a transaction that never actually happened. We welcome genuine feedback and take all concerns seriously. However, we request fairness and accuracy. We respectfully urge you to revise or remove your review to reflect the truth: no payment was made, no order was processed, and no product was shipped.
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Kay
May 30, 2025
Unlawful Sourcing - Shipped from India
I purchased books from MyBooksJoint.com based on their claim that they were an “authorized seller” of authentic titles. After receiving a counterfeit complaint from a customer, I asked the seller to provide documentation proving the books’ authenticity and lawful sourcing. They failed to do so. The supplier they listed operates from a virtual office and uses a Gmail address—not a professional domain you’d expect from a legitimate distributor. The books were also shipped from India, which was never disclosed at the time of purchase. When I raised these concerns, MyBooksJoint quietly removed the “authorized seller” language from their Terms & Conditions. I strongly advise you to stay away. This operation does not meet the standards of a trustworthy or transparent business.
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Fenel M.
May 11, 2025
AMAZON SELLERS BEWARE
If you're an Amazon seller, stay away from this company. Amazon customers say their books are counterfeit. Mybooksjoint.com has not been able to prove the books they're selling are authentic. I bought over $50,000.00 worth of books from them, Amazon will not let me sell them on their platform. My Amazon account has been deactivated because of their counterfeit books. Per Amazon, even the address on their invoice is fraudulent. If their address is fraudulent, how can their books be authentic???
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Nicholas R.
Feb 20, 2025
Best Bookstore for Professionals!
As a working professional, I rely on updated books for my field. MyBooksJoint always has the latest brand new editions at the best prices.
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