Bee BalmReviews of mybeebalmco.com

Response from Bee BalmOct 4, 2026

Thank you for sharing your feedback. We’re sorry to hear the balms weren’t quite what you expected, as scent and texture preferences can be very personal. If you ever have questions about our products, ingredients, scents, or what might be the best fit for you, you can reach our customer service team through chat or email. We’re here to help you make the right choice for you. 💛

Response from Bee BalmSep 8, 2026

Bedankt voor het delen van uw feedback. Het spijt ons oprecht om te horen dat u niet tevreden bent met uw ervaring. We willen dat iedere klant zich goed geholpen voelt en met plezier bij ons winkelt. We hebben om uw bestelgegevens gevraagd zodat we dit verder voor u kunnen onderzoeken, maar hebben helaas nog geen reactie ontvangen. Stuur deze gegevens gerust alsnog door. Ons klantenserviceteam kijkt er graag naar en helpt u met een passende oplossing. 💛

Response from Bee BalmJan 12, 2026

Thank you so much for sharing your experience and your story, we’re truly sorry for your loss and are sending love to your whole family. We’d love to help however we can, but unfortunately we aren’t able to check your order without any contact details. If you haven’t already, please reach out to our customer service team directly so we can look into everything and make it right.

Response from Bee BalmJan 5, 2026

Thanks for your feedback. Your order was delivered at the end of December, though much later than we aim for. We're always working to improve speed and reliability, especially during busy seasons. We hope you still enjoyed your Bee Balms and would love to have you shop with us again.

Response from Bee BalmDec 3, 2025

Thanks so much for your feedback. Our balm jars are designed to be compact and easy to carry, so you can take them with you wherever you go. That said, we understand expectations can vary, and we really appreciate you giving us a try. If there’s anything we can help with, we’re always here for you.

Response from Bee BalmDec 2, 2025

Thank you for your honest feedback. We are really glad to hear you love the balm, but we are truly sorry to hear that your experience with our service did not reflect the care we aim to give every customer. We looked into this right away and already reached out personally via email with a free shipping offer in case you still wish to order the stocking stuffers you had in mind. While our phone line is not currently active, our email support is always open and we do our best to respond within one business day, especially during peak seasons. Our add-to-order feature is something we are actively working to make clearer and more user-friendly, and your feedback helps highlight where we can improve. Thanks again for giving us a try. We hope the balm brings a little joy, and that we can support you better in the future.

Response from Bee BalmNov 9, 2025

Thank you for your review and we're really sorry two of your items was missing! We’ve already shipped the remaining balms your way, and you’ll receive tracking details shortly if you haven’t already. If there’s anything else you need, feel free to reach out- we're always here to make things right.