Bee BalmReviews of mybeebalmco.com

Response from Bee BalmOct 4, 2026

Thank you for your honest review. We’re genuinely sorry to hear that you were unhappy with the customer service you received. Providing helpful and supportive service is incredibly important to us, especially when something has not gone quite right. We’ll be reaching out to you again directly to see how we can help and hopefully find a solution that leaves you feeling much better about your experience with us. 💛

Response from Bee BalmAug 19, 2026

Thank you for your honest feedback. We’re genuinely sorry to hear that the balms were not the right fit for you. Scent and taste can be very individual, which is why we’re always happy to help when a product does not meet someone’s expectations. We did not receive a message from you before the review, but we have since reached out directly and offered a return for the unused products. We outline our return options and policies clearly online so customers always know what options are available. Most importantly, if you are ever unhappy with your order, please reach out to us. Our team is here to listen, help, and find the best available solution. 💛

Response from Bee BalmMar 4, 2026

Thank you for your feedback. We completely understand that taste is very personal, and what one customer loves might not be the perfect fit for someone else. We’re already in touch with you and are happy to help however we can. 💛

Response from Bee BalmFeb 3, 2026

Thank you for your feedback. We know that everyone's lips and preferences are different, and that's why we're always working to offer a wide range of options for our customers to explore what suits them best. Since no order details were provided, feel free to contact our team if you'd like support, we're always here to help.

Response from Bee BalmJan 6, 2026

Thanks for your review. Unfortunately, it looks like your first order was lost in transit. While it’s really important to us to take accountability, some things are simply outside of our control, especially when it comes to shipping carriers. We arranged a free replacement right away, and we can see that it was successfully delivered on December 2nd. We always want our customers to feel supported, and while shipping issues are sometimes outside our control, we’re here to help and will continue working to make things better.

Response from Bee BalmJan 12, 2026

Thank you for your feedback. We're sorry to hear that you haven't received your parcel yet. We can see that your package was returned to sender, and our team has already reached out to ask for your correct shipping details. Once we hear back from you, we’ll make sure to get everything sorted right away. We’re here to help.

Response from Bee BalmJan 2, 2026

Thank you for your feedback, and we’re very sorry to hear about this experience. Unfortunately, since you did not add any order information or a name on this review, we weren’t able to locate any order or contact details. If you haven’t already, please reach out to our customer support team with your order number so we can take a closer look and help resolve this for you. We never want anyone to feel disappointed, especially when it comes to gifts. If your package was lost in transit, we always do our best to make things right, whether that means a reshipment, or another solution depending on the situation. We're here to help, and we truly hope to hear from you so we can sort this out properly.

Response from Bee BalmDec 28, 2025

Thank you for your feedback, and we’re truly sorry this was your experience. We’ve looked into your order and want to explain what happened. At the time you placed it, the item was still listed as available, but more customers ordered the same product around the same time than we had anticipated, and it sold out faster than expected. We completely understand how frustrating it must have been to be told afterwards that your preferred scent was no longer available. Our team reached out right away to offer a swap for any other scent still in stock, and we’re sorry to hear that none of the alternatives were of interest to you. We genuinely appreciate your support and are sorry this affected how you feel about us. If there’s anything we can still do to turn this around, we’re always here and happy to help.